Firstsource Solutions
3.3 out of 5 stars.
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Interviews at Firstsource Solutions

Here’s what others thought about the interview process at Firstsource Solutions.
Interview experience
Based on 207 interviews
Favorable
Interview difficulty
Based on 209 interviews
Medium
Interview process length
Based on 199 interviews
About a day or two

Interview process at Firstsource Solutions

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 7.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 5.

Interview process length
About a day or two
55%
About a week
26%
About two weeks
10%
More than one month
7%
About a month
3%
Most reported steps
Written test
60%
Phone call/screening
59%
Background check
36%
Group interview
34%
On-site interview
30%
Least reported steps
Drug test
7%
Take-home/sample work
3%
They have no interview
2%

What candidates say about the interview process at Firstsource Solutions

  • It is a normal interview process like all other interviews.
    Shared on December 8, 2018 - Senior Customer Support Executive - Karapakkam, Chennai, Tamil Nadu
  • Walkin, complete registration process,will have apptitude test,then recruitment team interviews followed by operations team interviews then final hr round interview and give the joining dates and offe…
    Shared on October 10, 2018 - Process Leader- Operations - Kochi, Kerala
  • Aptitude, typing test, HR round and Manager round This is the way interview process in first source
    Shared on May 27, 2017 - Analyst - Bangalore, Karnataka

Interview questions at Firstsource Solutions

Commonly asked questions, as reported by candidates

  • Interview questions are related to the process.
    Shared on February 28, 2019 - Customer Service Executive - Gandhinagar, Gujarat
  • Keyboard test, Knowledge test, HR round.
    Shared on April 11, 2018 - Quality Executive (Team Leader) - Tiruchchirappalli, Tamil Nadu
  • Where did you see yourself afyer 5 years
    Shared on April 5, 2018 - CSA (Customer Service Associate) - Airoli, Maharashtra

Interview tips at Firstsource Solutions

Dress code for the interview
  • Formal (business suit)56%
  • Business casual (e.g. dress slacks)19%
  • They didn’t have a dress code16%
  • Casual (t-shirt and jeans)9%
  • Special outfit (e.g. protective gear)0%

What advice do candidates give for interviewing at Firstsource Solutions

  • Be honest to answer all questions...
    Shared on February 2, 2021 - Customer service associate ( non voice) - Bangalore, Karnataka
  • Improve thought and some like better questuon
    Shared on June 27, 2020 - any office work - Delhi, Delhi

The first interview at Firstsource Solutions

How candidates got an interview
  • Walk-In31%
  • Employee referral25%
  • Recruiter contacted me19%
  • Other online job site16%
  • Other9%

How candidates received their first interview at Firstsource Solutions

  • through Consultancy
    Shared on August 3, 2020 - Senior Customer Service Associate (SKY) - Bengaluru, Karnataka
  • I have taken the preference of my brother and entered the Interview room and given my best
    Shared on February 7, 2020 - CSA (Customer Service Associate) - Bhubaneshwar, Orissa