Firstsource Solutions
3.3 out of 5 stars.
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Interviews at Firstsource Solutions

Here’s what others thought about the interview process at Firstsource Solutions.

Interview experience

Based on 482 interviews
Favorable

Interview difficulty

Based on 488 interviews
Medium

Interview process length

Based on 435 interviews
About a day or two

Interview process at Firstsource Solutions

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 7.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 5.

Interview process length
About a day or two
54%
About a week
24%
About two weeks
9%
More than one month
7%
About a month
6%
Most reported steps
Written test
57%
Phone call/screening
57%
Background check
31%
Group interview
29%
On-site interview
28%
Least reported steps
Drug test
7%
Take-home/sample work
3%
They have no interview
1%

What candidates say about the interview process at Firstsource Solutions

  • It is a normal interview process like all other interviews.
    Shared on December 8, 2018 - Senior Customer Support Executive - Karapakkam, Chennai, Tamil Nadu
  • Walkin, complete registration process,will have apptitude test,then recruitment team interviews followed by operations team interviews then final hr round interview and give the joining dates and offe…
    Shared on October 10, 2018 - Process Leader- Operations - Kochi, Kerala
  • Aptitude, typing test, HR round and Manager round This is the way interview process in first source
    Shared on May 27, 2017 - Analyst - Bangalore, Karnataka
Read more about the interview process at Firstsource Solutions

Interview questions at Firstsource Solutions

Commonly asked questions, as reported by candidates

  • Interview questions are related to the process.
    Shared on February 28, 2019 - Customer Service Executive - Gandhinagar, Gujarat
  • Keyboard test, Knowledge test, HR round.
    Shared on April 11, 2018 - Quality Executive (Team Leader) - Tiruchchirappalli, Tamil Nadu
  • Where did you see yourself afyer 5 years
    Shared on April 5, 2018 - CSA (Customer Service Associate) - Airoli, Maharashtra

What was your interview with Firstsource Solutions like?

Your insights will help other jobseekers.

Interview tips at Firstsource Solutions

Dress code for the interview
  • Formal (business suit)53%
  • They didn’t have a dress code21%
  • Business casual (e.g. dress slacks)17%
  • Casual (t-shirt and jeans)8%
  • Special outfit (e.g. protective gear)1%

What advice do candidates give for interviewing at Firstsource Solutions

  • None. Be yourself you get selected easily
    Shared on October 25, 2022 - Sr. CSA - Mumbai, Maharashtra
  • Be honest and Don't panick
    Shared on July 4, 2022 - Senior Customer Service Associate - Mumbai, Maharashtra
  • Be formal, Be smart, Be honest.Thats all you Need
    Shared on August 24, 2021 - Senior Customer Service Executive - Siliguri, West Bengal

The first interview at Firstsource Solutions

How candidates got an interview
  • Employee referral28%
  • Walk-In27%
  • Recruiter contacted me19%
  • Other online job site10%
  • Other7%

How candidates received their first interview at Firstsource Solutions

  • by an employee referral
    Shared on June 15, 2021 - Customer Care Executive (Operations) - Technopolis bldg , 12 & 13th flr , salt lake , sector - 5 , kolkata - 91
  • through Consultancy
    Shared on August 3, 2020 - Senior Customer Service Associate (SKY) - Bengaluru, Karnataka
  • I have taken the preference of my brother and entered the Interview room and given my best
    Shared on February 7, 2020 - CSA (Customer Service Associate) - Bhubaneshwar, Orissa
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