Firstsource Solutions
3.3 out of 5 stars.
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Firstsource Solutions

Firstsource Solutions Employee Review

Best place to work

Amazing process to work, fun. Getting recognised by customers for good work or job.Getting incentives, fun filled atmosphere. Big campus friendly managers

Pros

Incentives split shift (extra pay) salary advance

Cons

One side cab with charges

Ratings by category

3.0 out of 5 stars for Work/Life Balance
5.0 out of 5 stars for Salary/Benefits
5.0 out of 5 stars for Job Security/Advancement
4.0 out of 5 stars for Management
5.0 out of 5 stars for Culture
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Similar reviews

Same role

It is so full of politics and

Working with this company is an absolute nightmare. The management is extremely biased and does not care about employees. Sycophancy is prevalent everywhere in the company. One should only look at this company if left with no other option.
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Official response from Firstsource Solutions

April 7, 2022
Thanks for taking the time to write a review.Your comments are in stark contrast to the supportive, people-centred culture we work so hard to provide.Firstsource has firm policies in place for its commitment to a discrimination-free work environment. Our leadership team is strongly focused on providing an enriching employee experience, and we’re sorry this is not what you experienced.We wish you well in your future career.
Same role

Timely salary

Good company to start your career. Less incentives, no bonus , late night shift. Insurance provided. No proper cab facility and politics in management.

Pros

Salary on time

Cons

No bonus
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Official response from Firstsource Solutions

January 31, 2022
Thanks for your review. We are happy to know that you are satisfied with our on-time pay process and the insurance provided. Our Performance enhancement philosophy drives a culture of meritocracy through performance differentiation - hence, the incentives are linked to the targets achieved. The shifts and work timings of employees are aligned to suit the team’s or client’s requirements – these are planned and communicated to employees well in advance. Also, we provide cab facilities during the window prescribed as per the statutory requirement. Our leaders continuously strive to make the process better with zero tolerance to workplace incivility and a bias-free workplace. Regarding your concerns on shift timings and further support, we request you to contact your HR Manager for a speedy resolution.Wishing you a fulfilling career at Firstsource!
Same role

Its a friendly environment inspite being competitive job

Good infrastructure, well disciplined, friendly working environment. The management team is very supprtive... Although the competition is high, they reward you with your beyond goal achievements. Best of luck 🤞

Pros

Free transportation for night shifts

Cons

Leaves are crucial
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Overall rating

Based on 2,504 reviews

Ratings by category

3.1 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.1 out of 5 stars for Culture

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