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Firstsource Solutions
3.3 out of 5 stars.
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Firstsource Solutions

Firstsource Solutions Employee Review
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
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good

Learned middle management, Good company, It is BPO for Vodafone voice process. and i have joined as customer care executive and promoted as a trainer

Ratings by category

4.0Work/Life Balance
4.0Salary/Benefits
4.0Job Security/Advancement
4.0Management
4.0Culture
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Same role
Job Work/Life Balance
Salary/Benefits
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Job Culture

People friendly

I worked for Firstsource for 9 years. It is a people centric organisation and I was happy to be a part of the culture. I learnt many skills which helped me not only on the job but also in my personal life. There were times when it got challenging to strike the work-life balance but I always found my superiors approachable and they helped me my weigh options.

Pros

Open door policy

Cons

long hours sometimes
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Official response from Firstsource Solutions

July 13, 2020
Thank you for taking time to write a review. Happy to hear that your experience was good while working with us. As you rightly mentioned, our management team empowers, motivates and supports our employees. The shift patterns are planned and communicated in advance to employees. We also ensure that there is adequate break/ rest during the shift duration.
Same role
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

Good place to work

Everything is fine apart from the salary package , good place to work and get to learn a lot of things in terms of self development. People stick on to the company for quite a long time

Pros

Good work place

Cons

Less salary
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Same location
Job Work/Life Balance
Salary/Benefits
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Management
Job Culture

Productive and fun place

Very fun this job i really enjoyed my job my team leaders is best in Firstsource his gentle. Nice character my office was also nice solution working experience was great

Pros

No food

Cons

Nine hours
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Overall rating

3.3

Based on 2,271 reviews
5
530
4
669
3
458
2
221
1
393

Ratings by category

3.2Work/Life Balance
3.0Salary/Benefits
3.0Job Security/Advancement
3.0Management
3.2Culture

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