Firstsource Solutions
3.3 out of 5 stars.
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Firstsource Solutions Employee Review

Normal BPO Operations

3.0
Job Work/Life Balance
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November 29, 2017
Well it was like usual call center. I joined as a team leader and later promoted to Process leader. I learnt many skills how to handle the team and get the work done from them.
Ratings by category
3.0Work/Life Balance
2.0Salary/Benefits
2.0Job Security/Advancement
3.0Management
3.0Culture
Pros
Good work culture
Cons
Less Salary
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4.0
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December 15, 2019
Same roleSame location
Process Leader (Former Employee) - Indore, Madhya Pradesh
Overall very good BPO and would like to appreciate HR team here. overall good experience to work hear lots of learning and challenges faced here. Full of excitement and friendly work place.
Pros
nothing is free here.
Cons
only break problem. not manageable
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4.0
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November 25, 2019
Same role
Process Leader (Former Employee) - Mumbai, Maharashtra
Good company to work for, job roles are well defined but you don't get chance to explore new things. Managment gives keen ear to your concerns. People centric organisation.
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5.0
Job Work/Life Balance
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February 17, 2021
Same location
Customer Care Executive (Former Employee) - Indore, Madhya Pradesh
This was the company where I learnt about the corporate ethics. I am really thankful to the entire management for making me what I am today. If I get a chance to be a part again in the company I would be more than happy & would be honored.
Pros
Company Culture
Cons
Break Timings
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