Firstsource Solutions Employee Reviews in Hubli, Karnataka
Hubli, Karnataka30 reviews
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Great work culture, supportive, good training sessions for employees, growth rate is good based on employee talent, recognition for hard work. Very good co ordination between departmemts
A great place to work and learn management skills which firstsource provides for the new commers, FSL is completely in customer service ( Call Center) where billing in done on calls answered on a daily basis/hours basis/interval basis hence its pretty hard taking calls
Long shifts with over time
This FSl was a very help for all employees to work smart ND gave a more knowledge to leading a life with satisfied to salary also.with a helping nature of teamleadrs ND totally organization so very thankful of FSL
Satisfaction of shifts
Conducting customer delight programs by providing the desired options and alternatives of services. Ensuring customer activations, tariffs, billing, schemes and other customer related issues experienced by the channel. Analyzing the calls and issues from customers, report the same to higher management and participate to provide a backend solution.
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Its BPO The Process is IDEA,Voice process, Customer will call for related query about there Balance dedication or General query's.& There was lot of things to learn, it was very good.
Ve use to get free milk, tea, or coffee.
35:minits break for lunch.
Overall good exp got many more learning opportunists,special training like conflict management,LMD Training ,six sigma training etc..and co workers also very supportive we always use to have fun at work...really excellent / wonder full exp in FSL......i am speech less trust me...really good company
I Learned there how to communicate with peoples and keep them cool mind and improved my typing speed Management is good Co workers are so good Continue sitting is hardest part of job In this we will get communicating with all type of customer
Free cabes for Night Time and Free tea and coffe
Only hr work
Pricing Coordinator (Current Employee), Pico Rivera, CA – May 15, 2014 Check emails for pick ups or pricing issues Schedule pickups and track down the previous schedule trucks Start with fixing pricing as much as I could during the day Help customer service reps with their questions Learn something new everyday With very low supervision My co- workers were great to work with