Working at Firstsource Solutions in Indore, Madhya Pradesh: 26 Reviews
Review this companyJob Title
All
Location
Indore, Madhya Pradesh26 reviews
Search reviews
Sort by
Found 26 reviews matching the searchSee all 2,469 reviews
work culture
Customer Care Associate (Former Employee) - Indore, Madhya Pradesh - August 3, 2022
Indeed Featured review
The most useful review selected by IndeedWorking with first source solutions is great experience. Good and supportive management team also a great and positive working culture. Overall good experience to work here.
Was this review helpful?
Best
CUSTOMER CARE EXECUTIVE (Former Employee) - Indore - July 3, 2022
Atmosphere was good. Overall team was good. Extra activities were also happened I enjoyed. Location was good. Now they put interview process very complicated & difficult.
Was this review helpful?
Firstsource Solutions insights
What people like
- Supportive environment
- Inclusive work environment
- Ability to learn new things
Non productive.
Team Leader (Former Employee) - Indore, Madhya Pradesh - December 2, 2021
Your should not stay long with such company. You would not get even an average growth. Staying long is all about wasting time. What ever I am writing are 100% truth but I am sure no one else dare to commit the truth.
Pros
Nothing.
Cons
Long and long hours without paid.
Was this review helpful?
Official response from Firstsource Solutions
December 3, 2021Thank you for taking the time to share your feedback. We take feedback very seriously and are committed to reviewing and addressing the concerns that are brought to our attention. At Firstsource we always strive to provide a positive employee experience through policies, our leadership teams, benefits, and more. We wish you luck on your future endeavors.
Productive & Fun Placeq
Customer Care Executive (Former Employee) - Indore, Madhya Pradesh - February 17, 2021
This was the company where I learnt about the corporate ethics. I am really thankful to the entire management for making me what I am today. If I get a chance to be a part again in the company I would be more than happy & would be honored.
Pros
Company Culture
Cons
Break Timings
Was this review helpful?
Good
Customer Care Executive (Former Employee) - Indore, Madhya Pradesh - March 2, 2020
On that time there were airtel DTH process, Inbond customer handling. I was really enjoyed all my spent time there. First source was paying me salary and other allowances and incentives also.
Was this review helpful?
Good
technical Support Executive (Former Employee) - Indore, Madhya Pradesh - February 7, 2020
Having great Good promises environment , there are good behavior of aur seniors who always ready to encarage us , never leave to feel embarssing due to job timing and schedule
Was this review helpful?
Productive and energetic
Process Leader (Former Employee) - Indore, Madhya Pradesh - December 15, 2019
Overall very good BPO and would like to appreciate HR team here.
overall good experience to work hear lots of learning and challenges faced here. Full of excitement and friendly work place.
Pros
nothing is free here.
Cons
only break problem. not manageable
Was this review helpful?
Fun and work
Assistant Manager - Talent Acquisition (Former Employee) - Indore, Madhya Pradesh - July 20, 2018
Too good a company to work with, people are generally very helpful.
the work environment is appropriate to build a performance-driven organization.
work-life balance is something which companies must learn from them.
Enough freedom to present your ideas and suggestion, and see them getting implemented.
you will get equal opportunity to work and show your performance.
Pros
Salary, healthy work environment, work-life balance, very transparent policies, employee friendly
Cons
Noting in particular
Was this review helpful?
Normal BPO Operations
Process Leader (Former Employee) - Indore - November 29, 2017
Well it was like usual call center. I joined as a team leader and later promoted to Process leader. I learnt many skills how to handle the team and get the work done from them.
Pros
Good work culture
Cons
Less Salary
Was this review helpful?
Productive
Customer Service Associate at Indore (M.P) (Former Employee) - Indore, Madhya Pradesh - November 7, 2017
Good Work Culture.
Work Environment is very good.
Awesome Work-Life Balance.
Leave Structure is well defined
Employee friendly intranet portal
Salary hike is poor.
Career growth is dependent on the project you work at.
IJP rolls out quickly in the company.
Pros
Awesome Work-Life Balance.
Cons
Career growth is dependent on the project you work at.
Was this review helpful?
Jobs at Firstsource Solutions
in Indore, Madhya PradeshGood & helping atmosphere
Admin Coordinator (Current Employee) - Indore, Madhya Pradesh - September 6, 2017
In this company the atmosphere were good the office colleague are good and helpful nature.
Easily work .
Every months for employees company held a food fiesta.
Pros
Food Fiesta Every Months For Employees
Was this review helpful?
BPO Inbound Services
Customer Service Advisor (Former Employee) - Indore, Madhya Pradesh - September 5, 2017
six day working culture.
Flexible working time.
Over time for earn extra amount daily.
Compensation paid off.
Optional week holidays.
Salary were very low.
Need to improve the salary of the employess.
Pros
Nothing is free
Cons
Breakfast.
Was this review helpful?
Last bpo
Assistant Team Lead (Former Employee) - Indore, Madhya Pradesh - August 22, 2017
Handled Vodafone's customer service.
Good with enviroment & best with service.
Salary & salary date can attract you more.
Really a good standard with other industry.
Pros
Na
Cons
Na
Was this review helpful?
Good company
Process leader (Former Employee) - Indore, Madhya Pradesh - June 22, 2017
While working in first source it's like a dream because of there is very good environment and good management.there is also have good growth and development
Pros
Every month having food fista
Cons
Na
Was this review helpful?
Productive and fun work place
Customer Care Executive (Former Employee) - Indore, Madhya Pradesh - May 6, 2017
My first job .. learned a lot.. fun to work.. supportive managers .. awesome fun working .. kudos to HR and the whole team of First Source... relaxing time given between the work .. like playing the games.. having the quiz , of course regarding the process but funny.. and knowledgeable.. taught me so many things and culture is awesome .. loved to work there..
Pros
Free Culture
Cons
can't think of.. i guess none..
Was this review helpful?
Productive and fun working
Customer Care Executive (Former Employee) - Indore, Madhya Pradesh - April 12, 2016
i loved that place... and the people there are so understanding and supportive .... i left it because i was getting married... otherwise i would have not left the place... totally loved it.... learned a lot ....
Pros
everything over there is pros
Cons
nil
Was this review helpful?
Customer Service Associate
CSA (Former Employee) - Indore, MP - September 1, 2015
This is an In-bound call center. I have worked in the process of Airtel Digital TV. My only work was to listen & take action as per enquiry, request & complaint.
Was this review helpful?
nice enviroment
the hardest part of the job is the headphone issue.It breaks the time of login.the typical day of work is 4to 5pm time every day.
Was this review helpful?
During the Racession
Asst. Manager (Former Employee) - Indore, MP - July 2, 2014
I have work with this company with large pressure & great working.
Was this review helpful?
we had daily good and better opportunities to be with the candidates whom we had to recruit and how to recruit by finding thein inner capabilities .
Human Resource Executive (Former Employee) - Indore, MP - April 30, 2014
a typical day was full of fun and we daily had a busy day by being engagged in interviews handling.
how and where and what type of person should be required for the job.
human reource management and interview coordination.
co workers were ready to help us all the time in need and also a good enviorment.
the most enjoyble part was the time of my office schedule when i was fully engaged in my given task and after completing it carefully and honestly and by getting appraisal from the top management.
Cons
weekends
Was this review helpful?
Learing and co operative work environment
Sr. Executive-HR- Employee Relation & Engagement (Current Employee) - Indore, MP - January 27, 2014
Great place to work with.. have learnt a lot also the management is very supportive
Was this review helpful?
Want to know more about working here?
Ask a question about working or interviewing at Firstsource Solutions. Our community is ready to answer.Ask a QuestionOverall rating
5
564
4
700
3
490
2
250
1
465
Ratings by category
3.2 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.1 out of 5 stars for Culture
Compare Firstsource Solutions with
Questions about Firstsource Solutions
- How are the working hours at Firstsource Solutions?15 people answered
- How did you feel about telling people you worked at Firstsource Solutions?11 people answered
- Does Firstsource Solutions require background check? What kind of background check does Firstsource …11 people answered
- Why did you leave your job at First Source Solutions Limited?10 people answered
- What would you suggest Firstsource Solutions management do to prevent others from leaving?9 people answered
- What are the perks offered by Firstsource Solutions?8 people answered
- What questions did they ask during your interview at Firstsource Solutions?6 people answered
- Is there any holidays on sundays and on festivals5 people answered
- What is the company culture at Firstsource Solutions?5 people answered
- How should you prepare for an interview at Firstsource Solutions?5 people answered
Firstsource Solutions Reviews by Job Title
Firstsource Solutions Reviews by Location
Learn about Firstsource Solutions in Indore, Madhya Pradesh
- Companies
- Firstsource Solutions
- Employee Reviews
- Indore, Madhya Pradesh