Firstsource Solutions
3.3 out of 5 stars.
Write a review

Working at Firstsource Solutions in Kochi, Kerala: 23 Reviews

Review this company
Job Title
All
Location
Kochi, Kerala23 reviews

Ratings by category

3.2Work-Life Balance

Sort by

HelpfulnessRatingDate
Found 23 reviews matching the searchSee all 2,562 reviews
bpofslsourcesalaryqueryorganisationprocessfresher

Fun

Indeed Featured review

The most useful review selected by Indeed
Great learning, rapid growth, good work atmosphere, open to feedback but only concern we all know for call center limited work and family life balance
Was this review helpful?

Productive & Fun work place

Reputed organization on its field with maximum support to employees. Very effective HR department with periodic performance analysis & reviews. It is fun work place.
Was this review helpful?

Firstsource Solutions insights

Based on 98 survey responses
What people like
  • Inclusive work environment
  • Supportive environment
  • Ability to learn new things

Good company but need more gowth in my career.

That was an fun job to work as an RO post in the company. The require for you to engage with customer for marketing and financial loan purposes.Convince to have better emi offer for the product and let the customer to decide its best for him. Lots of tite competitors in the field. Make up to the monthly targets. Good looking and the personality make the customers get more confidence. Its up to as to make as a decision form the customer as he should need that product is suitable for him.
Was this review helpful?

good management

good work culture with good management. but very poor salary and no salary increment with promotion.Have a good team work and working freedom. but no career development

Pros

good work culture

Cons

less salary
Was this review helpful?

Productive and fun

Good for freshers,lots of learning opportunities,avoid huge expectations of salary.Recently they don't have any domestic process ..will get career growth

Pros

Fun at work
Was this review helpful?

Rate your recent company

Share your experience to help others

Productive and fun

Firstsource is a old and one of the leading BPO companies in industry.. they provides better employee satisfaction and benifits. But the site which I worked was not up to the standards
Was this review helpful?

Fun work place

has been working 2 years over there. bt there is no any future growth as a salary and designation & low salary package no no proper incentive structure
Was this review helpful?

fun and work

very good culture and good company to start your career Confident and poised in interaction with individuals at all levels. managing to take it future
Was this review helpful?

Productive and fun workplace

Firstsource Solutions Limited is a provider of business process outsourcing services headquartered in Mumbai, India. ... Firstsource provides customized business process management to customers in the banking and financial services, customer services, telecom and media, and healthcare sectors.
Was this review helpful?

Management

First company had learned lots of things, started working as customer care agent got promoted as floor support and briefing spoc and quality analyst, Done lots of training programs like yellow belt certification, TTT and TTQ, seven thinking Hats,

Pros

Trainings
Was this review helpful?

productive and fun workplace

First source is a good company. i worked in vodafone process. its very intresting and fun at work. I really enjoyed when i was working there. The management was also very good.

Cons

long hours
Was this review helpful?

Tight security and Good atmosphere

First source is a multinational company which gives a Fisrt chance in my career.I am working there for 3 years becuase of good management , job security.

Pros

Team outing

Cons

Long hours
Was this review helpful?

Gud

A nice and wellgrowth company i lyk that company...... i am very happy and statisfird wth tht company always happy...... bt the salary was very low .

Pros

Yes

Cons

Long
Was this review helpful?

Hardware and network Support Engineer

• Assisted company personnel with desktop operation both hardware and software related issue • Provide Support in Resolving Networks Problem and troubleshooting of LAN Connectivity issues
Was this review helpful?

I worked at Firstsource Solutions full-time (More than a two years)

Great people to work with.Very accommodating.Job satisfaction and security, friendly team mates. Firstsource is a great company to work for. You are required to be self motivated and self sufficient. Employees gain experience working with a wide variety of people on a daily basis. Employees also gain a working knowledge of government agencies and the satisfaction of helping people who really need it.

Pros

Na

Cons

Na
Was this review helpful?

Enjoyable workspace

Managing customer queries, providing solutions. Listening to customer queries in patience.A good management that supports the employee the most.

Pros

Free food coupons
Was this review helpful?

Good working culture

Good company to work with Fun surrounded environmnet LWD provides good oppurtunities Very transparent system Living upto its vision and values
Was this review helpful?

low salary and not a better working situation

not a good job and low salary.more pressure on under the job.not free food and long working hours.some times should be work more time without rest

Pros

not allowed free food

Cons

long working time
Was this review helpful?

Good experience

Very nice place to work.I became team leader from this company.I started as a associate. I am motivated by many people to do a better job.
Was this review helpful?

Productive

The company is very good in all aspects .I enjoyed this job in all aspects.
Was this review helpful?

bpo

i learned how to plese, how to talk with different type of customers, helping mentality will increse...
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Firstsource Solutions. Our community is ready to answer.Ask a Question

Overall rating

Based on 2,562 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.1 out of 5 stars for Culture

Compare Firstsource Solutions with

Learn about Firstsource Solutions in Kochi, Kerala

  • Companies
  • Firstsource Solutions
  • Employee Reviews
  • Kochi, Kerala