Firstsource Solutions
3.3 out of 5 stars.
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Firstsource Solutions Employee Reviews in Kochi, Kerala

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Great learning, rapid growth, good work atmosphere, open to feedback but only concern we all know for call center limited work and family life balance
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That was an fun job to work as an RO post in the company. The require for you to engage with customer for marketing and financial loan purposes.Convince to have better emi offer for the product and let the customer to decide its best for him. Lots of tite competitors in the field. Make up to the monthly targets. Good looking and the personality make the customers get more confidence. Its up to as to make as a decision form the customer as he should need that product is suitable for him.
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good work culture with good management. but very poor salary and no salary increment with promotion.Have a good team work and working freedom. but no career development
Pros
good work culture
Cons
less salary
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Good for freshers,lots of learning opportunities,avoid huge expectations of salary.Recently they don't have any domestic process ..will get career growth
Pros
Fun at work
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Firstsource is a old and one of the leading BPO companies in industry.. they provides better employee satisfaction and benifits. But the site which I worked was not up to the standards
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has been working 2 years over there. bt there is no any future growth as a salary and designation & low salary package no no proper incentive structure
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very good culture and good company to start your career Confident and poised in interaction with individuals at all levels. managing to take it future
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Firstsource Solutions Limited is a provider of business process outsourcing services headquartered in Mumbai, India. ... Firstsource provides customized business process management to customers in the banking and financial services, customer services, telecom and media, and healthcare sectors.
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First company had learned lots of things, started working as customer care agent got promoted as floor support and briefing spoc and quality analyst, Done lots of training programs like yellow belt certification, TTT and TTQ, seven thinking Hats,
Pros
Trainings
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First source is a good company. i worked in vodafone process. its very intresting and fun at work. I really enjoyed when i was working there. The management was also very good.
Cons
long hours
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First source is a multinational company which gives a Fisrt chance in my career.I am working there for 3 years becuase of good management , job security.
Pros
Team outing
Cons
Long hours
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A nice and wellgrowth company i lyk that company...... i am very happy and statisfird wth tht company always happy...... bt the salary was very low .
Pros
Yes
Cons
Long
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• Assisted company personnel with desktop operation both hardware and software related issue • Provide Support in Resolving Networks Problem and troubleshooting of LAN Connectivity issues
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Great people to work with.Very accommodating.Job satisfaction and security, friendly team mates. Firstsource is a great company to work for. You are required to be self motivated and self sufficient. Employees gain experience working with a wide variety of people on a daily basis. Employees also gain a working knowledge of government agencies and the satisfaction of helping people who really need it.
Pros
Na
Cons
Na
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Managing customer queries, providing solutions. Listening to customer queries in patience.A good management that supports the employee the most.
Pros
Free food coupons
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Good company to work with Fun surrounded environmnet LWD provides good oppurtunities Very transparent system Living upto its vision and values
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not a good job and low salary.more pressure on under the job.not free food and long working hours.some times should be work more time without rest
Pros
not allowed free food
Cons
long working time
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Very nice place to work.I became team leader from this company.I started as a associate. I am motivated by many people to do a better job.
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The company is very good in all aspects .I enjoyed this job in all aspects.
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i learned how to plese, how to talk with different type of customers, helping mentality will increse...
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I suggest its great oppertunity to develop a good carrier but salary very bad its 7500/month i think its not a good package ..
Pros
there is good atmosphere and cafeteria as well
Cons
operations staff of some team is not supportable
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