Firstsource Solutions Employee Reviews in Mumbai, Maharashtra
Mumbai, Maharashtra203 reviews
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Good management, great support in pandemic. Leaders are always ready to help and support. Lots of opportunity to grow internally. SVP is a Gem of a person - Shahul karim
It's only good for manager and above, they don't count others as employees. Others are just revenue earning machines. No stress buster activities carried out of late only work with unnecessary pressure.
It was good till last 3 years back but now there is nothing as such
No humanity, doesn't care about their employees, there is a huge list....
I worked for Firstsource for 9 years. It is a people centric organisation and I was happy to be a part of the culture. I learnt many skills which helped me not only on the job but also in my personal life. There were times when it got challenging to strike the work-life balance but I always found my superiors approachable and they helped me my weigh options.
Open door policy
long hours sometimes
Official response from Firstsource SolutionsJuly 13, 2020
Thank you for taking time to write a review. Happy to hear that your experience was good while working with us. As you rightly mentioned, our management team empowers, motivates and supports our employees. The shift patterns are planned and communicated in advance to employees. We also ensure that there is adequate break/ rest during the shift duration.
Quick solution provided to the customer. Answered all the queries to the customer related to payments or their credit card. Meeting the target from month to month.
FSL was the best place to work. Good management, timely payment. Good working condition, good facility of transportation. Best multi cuisine cafeteria. Best place to Learn.
Official response from Firstsource SolutionsJune 9, 2020
Thank you for your feedback. We are happy to hear that your experience was good while working with us. As you rightly mentioned, we take pride in providing a good work environment that respects, rewards and supports our employees. We are happy that your positive feedback is reflective of the same.
People Leadership and Operations Control Deliverance of Key Business Metric P&L Focus People Development Fantastic work culture Many learning opportunities
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Only if you are interested in customer service keenly than only you should join in this otherwise you wil end up frustrated and purpose less give ken attention to the health during work here coz shifts here will surely ruin your health and sleep
good to work in first sources and very good back to learn to process and very good to start 1st job and earn good experience and support for learn in
good to work in first sources and very good back to learn to process and very good to start 1st job and earn good experience and support for learn in beginner
FSL believes India work style. Senior's will always supportive to achieved your goals through various projects mode. Management is good about companies prospective understanding. The hardest part of is lot of manual activities which needs to avoid & transform into monitory level. Which can helps to achieve the target more smoother. All the end is working atmosphere is very friendly, as there been lots of weekend games & activities so employees can interact with new comers & existing also.
Manual working style