Firstsource Solutions Employee Reviews for Assistant Manager
Assistant Manager9 reviews
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It is a place with great workplace practices. Management and their initiatives are employee-centric. Colleagues make it a great work environment by providing fantastic team support. Employees have the flexibility to work from home.
Employees feel empowered
It is an organisation with not very good repo with employees. Work environment is not very healthy and employees are not treated well in most of the situation
Official response from Firstsource SolutionsJuly 13, 2020
Thank you for taking time to share feedback! We are sorry to hear you did not enjoy your time working with us.We work hard to provide a supportive, inclusive and fair environment and are proud that the vast majority of our employees enjoy long and fulfilling careers with us. We also encourage employees to share feedback in all stages of their employment with us so that we can improve the employee experience. We wish you had spoken to your Human Resources team / Manager during your stint with us. Nonetheless, we take your feedback sincerely and will do our best to improve.
Coordinate with client to make sure quality and training service level is met. Responsible for root cause on quality deviation Establish robust quality control process
Good Working Atmosphere
No work and life balance, Pay is less when compared to market standards
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