Firstsource Solutions
3.3 out of 5 stars.
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Firstsource Solutions Employee Reviews for Call Center Representative

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Good to start your career with first source. I like the office cafeteria. The management was good and approachable. They talk to the employees to understand their issues.
Pros
Good to start your career with first source.
Cons
Long working hrs
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I am in first source from lastly seven months a proxy and I have learnt many things. I came to know about what is a job and how to achieve goals in job or life. Everyone in company is very nice, helping and co-operative
Pros
free tea
Cons
long hours
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A nice and wellgrowth company i lyk that company...... i am very happy and statisfird wth tht company always happy...... bt the salary was very low .
Pros
Yes
Cons
Long
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First sourceEach and every day at first source LTD was different,Working at a call center is a rewarding experience with lots of opportunity for social interaction. different kind of people on the other side of the phone each and every day
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I also learned a great deal about handling customers.and I developed my skills and experience in numerous different ways.
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It was good job but they r not increase salery so salary shold be increase in every 6 months
Pros
Na
Cons
Na
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Working on Non-Tech SOP for Knowmax tool .  Working on wrong tagging project as a SPOC of Wrong Categorization.  Co-coordinating with FR Team to resolve Escalaltion calls..  Initiative taken to increase transfer rate of calls for level 2 tecchnical and Escalation Desk .  Conducting complete Technical and Non-technical sessions several times as per the requirement of process.
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It is a good company . since i want to shift my place of living from trichy dur to some family reasons i am applying .
Pros
free hand
Cons
long hours
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