Firstsource Solutions Employee Reviews for Customer Service Representative in Vijayawada, Andhra Pradesh
Customer Service Representative17 reviews
Vijayawada, Andhra Pradesh17 reviews
Found 17 reviews matching the searchSee all 2,222 reviews
Indeed Featured review
The most useful review selected by Indeed
Low salaries, extra stress and excessive work-pressure. Work environment and company culture doesn't sync.... Management is too politically influenced by people who show off rather than the ones who really work.
Official response from Firstsource SolutionsJuly 15, 2020
Thank you for sharing your feedback.We are sorry to hear that you did not have a great experience. We pride ourselves in providing a competitive benefits package and good working environment which is supportive, inclusive and fair for all our employees. We wish you had spoken to someone in Human Resources Team during your tenure with us. Nonetheless, we take your feedback sincerely and will do our best to improve.
I didn't find any typical day at my work in first source because i love my profession & i am dedicated towards my job.Every day i learn a new thing in first source & the job culture & management is very supporting for my career growth. Hardest part of the job is salary, But every moment i spent in first source is most enjoyable & unforgettable.
Always festival atmosphere & good refreshments.
low salary base when compare with city cost of living & standards not upto the mark
This is a good company. The company of the atmosphere is good. The company provide food and events are all good. It's provide gifts for those who do good work. There is no salary growth. In India the company is in chenni and bangalore. In India The main branches is in chenni
Its a type of productive but while work time work,call volume less discussing with group for more eternal performance for our product knowledge.
An associate face individually to the vodafone business users, it leads to new experience by day by, Senior customer gives information about the skill development like proove our self business users and many others share experince in various steps.
-Actually I have been handlingPostPaid Calls in My Company Its toughest Job that i had ever Done But i like Satisfying Very Irrated People Due To continuous Nite Shifts and Lot Of Work Pressure In Certain BPO Sector I would Like For Job Change to Non BPO Sector -Cuming to My Collegeus We Chit Chat After Once Our Shift has been Completed -I having been learned A lot how to Contact With my below People And how to intract with custmer who are in most irrated once -Cumming to my Njoyable Part One Day I have Been Got An Five Apprecation Call From Cstmer To My reporting manager He Praised Me alot
Free Drope Facility
Continuous Answering Of Callings
Really i learned a lot in this organization and gained much more Information which is very useful for me and for my Future. Had an Excellent Management, Well Planned Organizational Structure, Rules and Regulations to be Must and Should be followed bye each and every Employee, everything pre-planned, Comfort and no inconvenience to employees methodology, Good Senior Executives, TL's, co-workers with a standing support. We use to have ful-to-ful fun and entertainment also in every weekend. Finally a Safe and Secure well going organization to work happily.
Free Lunch Facility on Eve's (Celebrations and Fests & Parties) etc.
No OT's for Females but for Males there are ..
-my typical day : my 1st day in on the floor, where i cloudn't understand anything.-I learned to get adjusted to the situation.-Management was good-My co- workers were good.. used have a feeling that i am working at home.-Hardest part is struggling for getting hgh in pay...-Most enjoyable part.. competion among us to achieve our target by the end of the day
used to have fun on floor
heavy call flow
See more Firstsource Solutions reviews
You may want to try: