Firstsource Solutions Employee Reviews for Customer Service Representative
Customer Service Representative292 reviews
Found 292 reviews matching the searchSee all 2,226 reviews
Indeed Featured review
The most useful review selected by Indeed
You should have the ability to satisfy/convience customer. Customer is the king. It is a BPO sector. You have to take calls which are coming from the customers side. Important is the training period you should be totally focus on the training because its a tough work and if you are not prepared properly in your training then there's no chance for you in this company.
1hour of lunch e.g. aux
This FSl was a very help for all employees to work smart ND gave a more knowledge to leading a life with satisfied to salary also.with a helping nature of teamleadrs ND totally organization so very thankful of FSL
Satisfaction of shifts
Help us improve!
Is Indeed your favorite place to learn about companies?
It was my first job in IT sector and I got to learn a lot about the working culture and working environment in IT industry, though it was fast-paced and stressful working experience. However, it helped me a lot to enhance my skills.
It is a peaceful place to work only thing is that the breaks are limited and food in the cafeteria is okayish trainers and team leaders are good smokers will have a tough time as the breaks are very tight and the process is car insurance you have to understand it well to enjoy working there
Some modem configuration and given resolutions And provide safecustody activations and informed about plans informed about new connection given the resolution about technical terms like net is not working and frequently disconnectly and solution about slow browsing
Good Work Culture. Work Environment is very good. Awesome Work-Life Balance. Leave Structure is well defined Employee friendly intranet portal Salary hike is poor. Career growth is dependent on the project you work at. IJP rolls out quickly in the company.
Awesome Work-Life Balance.
Career growth is dependent on the project you work at.