Firstsource Solutions Employee Reviews for Customer Service Representative
Customer Service Representative292 reviews
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I worked at firstsourse solutions Ltd., Full-time Near 2 years. Long travel and bad salary package otherwise it's all for Good like friendly work environment and Good work culture.
Bad salary package and long hours travel
Its a good work place for freshers, good management, attractive salary, nice leave management, teame managers are good, hrd manager also good, one think I must tell that shift timing is good, like all girls are allowed in mornung shift, no girl allowed to work at night or evening shift, rules and regulations are very strict.
one of the best places to learn the nuances of the trade you practice, keeps one on their toes to excel in service indicators. company tries to organize goodwill program to keep employee relationship in good deed.
environment is calm and gives space to learn
less care about employee's future career
Processes here are very large involving end to end core activities of customer service. Very competitive and professional work environment providing employees with opportunities for inter personal development & professional growth.
Level of peformance and competitiveness is of impeccable standards.
It Good company They follow they own rules, example : If employer is sick, he approach for leave with Tl or HR, they not approved, If employer unable to go office due natural disasters for weeks, and employer inform that to HR also Terminated from company. In other things and features company is good.
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I had workaholic colleges for the better experience. I learned how to work under pressure and how to manage it. I learned how to manage team how to work with them. Our management team was very good. about work culture, friendly, was getting help from seniors. The hardest part of the job was, to get a stand on their expectation, it was hard but our team always made it easy. Every day was an enjoyable day.