Firstsource Solutions Employee Reviews for Customer Support Representative
Customer Support Representative17 reviews
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Overall its a good company for Start up people and to gather experiences for BPO. but Productive cannot be defined here. You may or may not be honored or admired for the work you do. It all works and Depends on Managements mood. Fun loving - yes - I can say, the crowd in the place is great, because you've no one whom you can compare or challenge anyone there, all are of same level, whether a manager or Team Leader or an Employee. During huge work, all the management do the same work of an Employee, by forgetting their own Level of where they should stand ideally.
Haven't found any Pros
Same 9.5 hrs of work, Less Pay, Management Level ok ok
"Good work environment, and good team spirit" (in 37 reviews) "Firstsource builds a great work culture for the employees, work life balance is good which encourages employees to give their best" (in 8 reviews) Cons "Once you've passed the "academy" phase you're encouraged to try and not ask for help when needed from team leaders/supervisors" (in 15 reviews) "No work life balance because of the split shift from so many months now" (in 8 reviews)
As I was new to corporate culture that was my nice experience with FSL. The management is good enough in order to take care of FSL employees in all circumstances. The peer teams co-ordination in FSL is fantastic which is very needed to the new comers.
fun at work place
very low salaries
I myself would like to work for Non-Voice Process.. But due to situation I got placed in Voice Process...I possess typing Speed....I would be great if I am placed in non - voice process in good concern where I can grow literally beside..... The place where I work I is comfortable but salary is not appropriate for me... Rather than that the management is good & the every Friday & Saturday there will be fun activities ,,,,,,even the cultural activities are been taken placed....the most liken part is ""if we handle the call in good way ,,,we are been awarded & appreciated by the higher officials.....
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