Firstsource Solutions
3.3 out of 5 stars.
Write a review

Firstsource Solutions Employee Reviews for Executive

Review this company
Job Title
Executive31 reviews
India31 reviews

Ratings by category

3.2Work-Life Balance

Search reviews

Sort by

Found 31 reviews matching the searchSee all 2,465 reviews

Good for freshers.

Indeed Featured review

The most useful review selected by Indeed
Good for freshers as get to learn more and new things. Give your best and achieve your goals. Complete studies to get ahead and promoted Good work culture
Was this review helpful?

Official response from Firstsource Solutions

August 4, 2020
Thank you for your great feedback. We are very glad to know that you had a positive experience while working with us. We wish you the best for your future endeavours.

Working here is fun

I worked at first source as customer executive non voice . We have been given one month training. And there was a test after training. Management is very professional
Was this review helpful?

Official response from Firstsource Solutions

February 9, 2022
Thank you for taking the time to leave a review. We’re pleased to hear that your training experience was a good one and that you are satisfied with the support provided by our management. We wish you the best of luck in your future endeavours.

Firstsource Solutions insights

Based on 65 survey responses
What people like
  • Supportive environment
  • Inclusive work environment
  • Ability to learn new things

Good Company for fresher

I worked there as Quality Executive for nearly 2 1/2 years, Quite good environment to work, Team Leaders are very helpful. Good Team members. You can learn something new from everyone.
Was this review helpful?

Official response from Firstsource Solutions

June 9, 2020
Thank you for taking time to write a review. Happy to hear that your experience was good while working with us. As you rightly mentioned, we take pride providing a good work environment that respects, rewards and supports our employees. We are happy that your positive feedback is reflective of the same.

Good for freshers

Very good management with lots of training to improve your skills but never expect a increase in salary. Other than salary part, you will have good work-life balance on specific process.
Was this review helpful?

Good 8 years, enjoyed working. I have gained lot of knowledge from my superiors

Good company, but they need to work on the salary package. Work culture, people management is at best. They work on feedbacks given by the employees,which is an addon
Was this review helpful?

Rate your recent company

Share your experience to help others

Data entry processing

It's an developing management, need to develop work environment, need to increase basic salary proportion, additional incentive, pick drop facilities, not able to balance with daily life
Was this review helpful?

Fun working place

It was really great working there the working environment was quite good also the best thing was the management as there are very friendly and enjoyable
Was this review helpful?

Very good Company

My IT career started with Firstsource, got lots of promotions and benefits, but Hike performances very low, due to internal politics. Otherwise company management are performing well
Was this review helpful?


Working in this organization has helped me to learn more about the operations. I got the knowledge of import and export of goods and the various process involved in the operations.
Was this review helpful?

we are passionate about creating notable experiences

At Firstsource, we are passionate about creating notable experiences and developing customer loyalty by taking pride in what we do, regardless of the choice of channel. The rapid digitalisation of services and changes in consumer behaviour mean that getting it right in this new world requires a seamless approach to connect customer journeys across telephone, web, mobile and social.


Was this review helpful?


Good for first time job seeker great experience . Good working environment .But growth chances are minimum salary increment is minimum as industry standard.




Was this review helpful?

My career started with Firstsource

Joined as a CRO and promoted to next level within 8 months Learned many things from various people Responsible for team performance Responsible for my manager KPI acheiving
Was this review helpful?

Fun and entertainment

Good environment, very friendly team management, details explained by leads what happens and discussion in higher level, explain the complication of work, direct interaction with client in USA is very useful to know about the job nature


Free coupons, cash vouchers


Extra work in holidays if needed
Was this review helpful?

Super environment

Start my carrer in Firstsouce Peacefully going with good environment Employees Safety will be preferred in good Management team awesome Thank you
Was this review helpful?


It's a wonderful working environment organization where basically looking after people centric requirements,good team bonding among the colleague.alwasys there is opportunity to grooming our skills
Was this review helpful?

Nice place to work

Its a good place to start a career that too who has just completed there under graduation. This company will provide good facilities and also will have good environment to work.


Free Food


Less Salary
Was this review helpful?

Just a ok company to work on a domestic part since i worked in a domestic domain.

Very good job security but no compensation benefit, it is very very poor compare to the market. For a fresher it was good organization since there is more to learn as the top management believe in structure model, so it enable any fresher work in systematic model.
Was this review helpful?

Customer care executive

Management and work culture medium...rotational to day learned ....customer members are good and basis job


9 hors
Was this review helpful?

protective and fun environment

It is good place to start career. Working people are so friendly and they help. but salary is very poor. Lost life by getting low salary


you can learn many things
Was this review helpful?

First stage of domestic Call center

I joined as an advisor every day we need take call for 180 to 200 or may be more than that .Out team leaders where very supportive .But growth was very less. and Salary was not Sufficient as per the standards of living in hubli.
Was this review helpful?

Working in FSL was great experence as that was my first job.Have learnt alot & tryng to implement the same.

Lots of fun activities at work motivates us workng hard also the co-workers were helpfull. Easy to approach manager at times. Overall had a good experience made good friends.




Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Firstsource Solutions. Our community is ready to answer.Ask a Question

Overall rating

Based on 2,465 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.1 out of 5 stars for Culture

Compare Firstsource Solutions with

  • Companies
  • Firstsource Solutions
  • Employee Reviews
  • Executive
Tell us how to improve this page
What would you add or change?