Firstsource Solutions
3.3 out of 5 stars.
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Firstsource Solutions Employee Reviews for Executive

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Job Title
Executive31 reviews
Location
India31 reviews

Ratings by category

3.2Work-Life Balance

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Found 31 reviews matching the searchSee all 2,469 reviews

Good for freshers.

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The most useful review selected by Indeed
Good for freshers as get to learn more and new things. Give your best and achieve your goals. Complete studies to get ahead and promoted Good work culture
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Official response from Firstsource Solutions

August 4, 2020
Thank you for your great feedback. We are very glad to know that you had a positive experience while working with us. We wish you the best for your future endeavours.

Working here is fun

I worked at first source as customer executive non voice . We have been given one month training. And there was a test after training. Management is very professional
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Official response from Firstsource Solutions

February 9, 2022
Thank you for taking the time to leave a review. We’re pleased to hear that your training experience was a good one and that you are satisfied with the support provided by our management. We wish you the best of luck in your future endeavours.

Firstsource Solutions insights

Based on 70 survey responses
What people like
  • Supportive environment
  • Inclusive work environment
  • Ability to learn new things

Good Company for fresher

I worked there as Quality Executive for nearly 2 1/2 years, Quite good environment to work, Team Leaders are very helpful. Good Team members. You can learn something new from everyone.
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Official response from Firstsource Solutions

June 9, 2020
Thank you for taking time to write a review. Happy to hear that your experience was good while working with us. As you rightly mentioned, we take pride providing a good work environment that respects, rewards and supports our employees. We are happy that your positive feedback is reflective of the same.

Good for freshers

Very good management with lots of training to improve your skills but never expect a increase in salary. Other than salary part, you will have good work-life balance on specific process.
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Good 8 years, enjoyed working. I have gained lot of knowledge from my superiors

Good company, but they need to work on the salary package. Work culture, people management is at best. They work on feedbacks given by the employees,which is an addon
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Data entry processing

It's an developing management, need to develop work environment, need to increase basic salary proportion, additional incentive, pick drop facilities, not able to balance with daily life
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Fun working place

It was really great working there the working environment was quite good also the best thing was the management as there are very friendly and enjoyable
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Very good Company

My IT career started with Firstsource, got lots of promotions and benefits, but Hike performances very low, due to internal politics. Otherwise company management are performing well
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Productive

Working in this organization has helped me to learn more about the operations. I got the knowledge of import and export of goods and the various process involved in the operations.
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we are passionate about creating notable experiences

At Firstsource, we are passionate about creating notable experiences and developing customer loyalty by taking pride in what we do, regardless of the choice of channel. The rapid digitalisation of services and changes in consumer behaviour mean that getting it right in this new world requires a seamless approach to connect customer journeys across telephone, web, mobile and social.

Pros

Na
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good

Good for first time job seeker great experience . Good working environment .But growth chances are minimum salary increment is minimum as industry standard.

Pros

good

Cons

good
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My career started with Firstsource

Joined as a CRO and promoted to next level within 8 months Learned many things from various people Responsible for team performance Responsible for my manager KPI acheiving
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Fun and entertainment

Good environment, very friendly team management, details explained by leads what happens and discussion in higher level, explain the complication of work, direct interaction with client in USA is very useful to know about the job nature

Pros

Free coupons, cash vouchers

Cons

Extra work in holidays if needed
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Super environment

Start my carrer in Firstsouce Peacefully going with good environment Employees Safety will be preferred in good Management team awesome Thank you
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Great

It's a wonderful working environment organization where basically looking after people centric requirements,good team bonding among the colleague.alwasys there is opportunity to grooming our skills
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Nice place to work

Its a good place to start a career that too who has just completed there under graduation. This company will provide good facilities and also will have good environment to work.

Pros

Free Food

Cons

Less Salary
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Just a ok company to work on a domestic part since i worked in a domestic domain.

Very good job security but no compensation benefit, it is very very poor compare to the market. For a fresher it was good organization since there is more to learn as the top management believe in structure model, so it enable any fresher work in systematic model.
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Customer care executive

Management and work culture medium...rotational shift....day to day learned ....customer handing...team members are good and supportive....target basis job

Cons

9 hors
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protective and fun environment

It is good place to start career. Working people are so friendly and they help. but salary is very poor. Lost life by getting low salary

Pros

you can learn many things
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First stage of domestic Call center

I joined as an advisor every day we need take call for 180 to 200 or may be more than that .Out team leaders where very supportive .But growth was very less. and Salary was not Sufficient as per the standards of living in hubli.
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Working in FSL was great experence as that was my first job.Have learnt alot & tryng to implement the same.

Lots of fun activities at work motivates us workng hard also the co-workers were helpfull. Easy to approach manager at times. Overall had a good experience made good friends.

Pros

incentives

Cons

management
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Overall rating

Based on 2,469 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.1 out of 5 stars for Culture

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