Firstsource Solutions
3.3 out of 5 stars.
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Firstsource Solutions Employee Reviews for Operations Manager

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Good place to work and to learn You get exposed to new things and culture you would like to work with Adequate support is provided and additional skills to groom yourself are conducted on regular intervals Centralized access to employees to know the companies and personal growth structure Employee can move across the LOB's
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Firstsource Pvt Ltd which was initially known as ICICI Onesource is a great place to start a career. Its a BPO. Excellent management and good growth opportunities.
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Client first and employees treated like family! Very open culture and non bias approach towards all. Seniors listen and address issues without any delay
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Best place to learn from the core of any operational metric. You will be perfect in operational things within 10 to 12 months. We also have fun while work.
Pros
Same age group.
Cons
Long work hrs.
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Good place to work, job is secure for average and good performers, concerns are heard by management, growth opportunities are good in half the programs up to the level of a TL, the duration for getting a higher designation is slightly higher and needs certain internal certifications. Salary is not up to good industry standards
Pros
Safe place for performers
Cons
Salary
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I have worked with firstsource for almost 100months and to have worked with them was a fantastic personal and professional experience. I wish them all the very best for their endeavour.
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good place to learn basic concepts of the bpo and ites sector. Processes like SKY and Lloyds TSB are benchmarks for the industry
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Good company Supportive staff Salary not upto the mark Work can be sometimes very hectic and need to create a good rapport with clients.
Pros
Job security, good coworkers
Cons
Salary not upto industry standards
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Good people oriented company Policies are people oriented and the company to work with. Good co workers and good learning
Pros
Free Transport
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Work environment & all aspects about People Management, Process Management & SLA delivery
Pros
Rewards & Recognition programmes
Cons
Na
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