Firstsource Solutions Employee Reviews for Senior Analyst
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Firstsource is an innovative provider of customer-centric business process services. With a network of delivery centers spread across India, Ireland, Philippines, Sri Lanka, UK and USA. Firstsource leverages the 'Rightshore' delivery model, to serve organizations in the Banking and Financial Services, Insurance, Media and Publishing, Telecommunications and Healthcare. The company's services include – Customer Management, Data / Transaction Processing and Collections. Over the last decade, the company has assimilated best-of-breed processes, developed intellectual property (IP), adopted industry standard technology, ensured faster time-to-market and invested in continuous improvement in quality of services. This has helped Firstsource's clients not only improve customer satisfaction but also reduce operational costs, record process improvements and more importantly focus on core competence.
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