Firstsource Solutions Pay & Benefits reviews: Senior Customer Service Representative
Senior Customer Service Representative138 reviews
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1.No stress 2.canteen is good 3.we learn about how do employee work in corporate environment 4.5 days working rotational shift 5.salary increatment in year
Doesn't provide ultimate solutions to the employees.Benefits and Facilities are worst.Doesn't motivate employees for their growth in the industry or company.
They only care about their clients
Official response from Firstsource SolutionsAugust 18, 2020
We are sorry to hear that you did not have a great experience during your employment with us. We work hard to provide a supportive work environment and our benefits package is on par with the best in the industry. Your experience is definitely at odds with our values as an organisation that puts our employees at the heart of what we do. We are proud that the vast majority of our employees enjoy a happy and fulfilling career with us and our leadership team continuously empowers, motivates and supports every single employee in our company.We hope you used one of our feedback channels while employed with us. We actively seek feedback from all our employees through our HR team and Employee surveys, so that we can continue to improve employee experience.
The day I joined the company. I was very nervous working with a multinational company. How would be the work culture. But I got a huge support and appreciation . I gave my best for the growth of the company with my innovative knowledge & skills.
Timely payment of salary on 1st of everymonth
Doesn't get leave frequently as it is BPO sector.
I have been working for this co. For one year promised with best salary & got not even close to it. The best part of the company is giving fake promises to candidates. Work hard like gadha majduri and get paid nothing. Like incentives part is worst. The whole management is useless... The process management will put you on high risk and the one who is really guilty will be free and happy. Don't know to handle situations.
Best place to drink outside office premises
You will find insects in canteen food, Process management with fake promises, Watch out for the cops during weekends when drinking outside premise
I really do not have any words to explain the Atmosphere, Benefits, Friendly Management of Firstsource. This company believes in maintaining a long term relationship with their employees which make Firstsource UNIQUE.
extra hours with extra pay
its a nice company to work with when its for freshers its good. But when experienced candidate joins the company they have to be care full with package which is under rated and provided by them. when it comes to what i learned from the company, nothing comes easy you have to earn it by proving to them that you are worth recruiting, they thought me hard working pays off. overall it's a nice company.
everything is planed and executed according to it, maintain the work place in clean and neat way.
salary package should be increased for experienced candidates
Everything is ok but when compared to other companies , they provide less salary.And there is no week off for Saturday.Always provide night shift.But probably all employees have job security in Firstsource.
if we working for govt holodays, they will provide double salary with food.