Firstsource Solutions Pay & Benefits reviews
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I would say firstsource BPO os the best in bhopal. They have great management in every section. Just salary is too low in comparison to work pressure
I would say firstsource BPO is the best in bhopal. They have great management in every section. Just salary is too low in comparison to work pressure. But for initial stage to learn professionalism and to deal with people u can do it for 1 year
Good customer care executive industry ,gave an opportunity to work as team leader, learnt how to handle customers, developed good communication skill, team handling, worked calm and cool environment
Accommodation and lunch
Only Work is good means the process its a banking process...nothing else.no salary hike , no activity, no sr. support, no festival, no incentive, not a good management , nothing is good only 2 thins you will find best that is (1. Banking process (2. in time salary.....that's it . apart from this if you have any question everything will be negative.
long hours, no incentive, no salary hike, no sr. support, bad management, no activities, no festivals, no freedom, nothing is good...only salary will get credited to the account on time.
Those who are talented in speech can shine over there. Will treat each employee in respectful manner. I really appreciate this MNC culture @ first source. But one or two Team leads rarely very worst but managers really support well. Salary is good but hike is not. No night shift for ladies which is too appreciative. Culture also good.
Nice culture nice respect and appreciate ones effort
Official response from Firstsource SolutionsDecember 21, 2020
Thank you for taking the time to share your feedback.Employee-centricity is one of our core values, and it has always been our endeavour to provide a supportive, inclusive and fair work environment to all our employees. We are happy that your positive feedback is reflective of the same. We love receiving feedback from our employees as it allows us to make Firstsource a better place to work. Regarding salary hikes, it happens at regular intervals and the merit increases are based on the KPIs achieved by the employee.Wishing you the best with your new endeavours.
Job profile is good, discipline is good, advance payment system nill, salary was minimum, unable to carry daily life with that minimum amount. Job profile was : customer support associate.Client was : vodafoneHave to solve the customer queries through phone.
1.No stress 2.canteen is good 3.we learn about how do employee work in corporate environment 4.5 days working rotational shift 5.salary increatment in year
Doesn't provide ultimate solutions to the employees.Benefits and Facilities are worst.Doesn't motivate employees for their growth in the industry or company.
They only care about their clients
Official response from Firstsource SolutionsAugust 18, 2020
We are sorry to hear that you did not have a great experience during your employment with us. We work hard to provide a supportive work environment and our benefits package is on par with the best in the industry. Your experience is definitely at odds with our values as an organisation that puts our employees at the heart of what we do. We are proud that the vast majority of our employees enjoy a happy and fulfilling career with us and our leadership team continuously empowers, motivates and supports every single employee in our company.We hope you used one of our feedback channels while employed with us. We actively seek feedback from all our employees through our HR team and Employee surveys, so that we can continue to improve employee experience.
it was great experiance working with first source Management is good gey salary on time over all experiance was very good if i get another opportunity i will like to work again with first source..
Official response from Firstsource SolutionsAugust 4, 2020
Thank you for taking the time to share your excellent feedback. We are delighted to hear that your experience was good while working with us. We appreciate that you want to join us back - Please check ‘Careers’ page on our official website to explore the open positions. We wish you the best for your future endeavours.
Will need to work a minimum of 9 Hours with break of 1 hour. Need to be able to handle 2 chats at a time for AGL process. Pay scale has been significantly reduced.
Official response from Firstsource SolutionsJuly 15, 2020
Thank you for taking time to write a review. We wish you had had spoken to your Human Resources team regarding your concern with pay. The fixed components of an employee cannot be reduced. Some of the incentives are time bound and are revised from time to time basis the plan applicable.
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It was great working here and Co Staffs are very Friendly in the Company. A good place for the Freshers to learn.Salary is little less comparing to other Process.
Official response from Firstsource SolutionsJuly 13, 2020
Thank you for taking your time to share your valuable feedback. We appreciate receiving feedback from our employees as it allows us to make Firstsource a better place to work. People centricity is one of our key values and that's inclusive of providing a competitive benefits package for all our employees.Wishing you a fulfilling career with Firstsource!
Good company, but they need to work on the salary package. Work culture, people management is at best. They work on feedbacks given by the employees,which is an addon
The company gave me the opportunity to grow and the same way they don't give your promotion papers which is not professional
Work life is good but the only disadvantage is they don't give your promotion papers as soon as you get promoted and the salary process could be improved.