Firstsource Solutions
Firstsource Solutions Employee Review
Best Place to Work
Customer Care Executive (Former Employee) - Bangalore, Karnataka - November 17, 2022
Best Place to Work. One of the Best place and management is best if you are facing any issue they will solve the issue ASAP. Some time pressure will be there but over all best place to Work.
Ratings by category
5.0 out of 5 stars for Work/Life Balance
5.0 out of 5 stars for Salary/Benefits
5.0 out of 5 stars for Job Security/Advancement
5.0 out of 5 stars for Management
5.0 out of 5 stars for Culture
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Similar reviews
Same roleSame location
It was an amazing experience of my life time
Customer Care Executive (Former Employee) - Bengaluru, Karnataka - November 7, 2022
It was a great experience working with firstsource solutions i have learnt a lot, the corporate culture, the quarry handling skills and patience to understand and acknowledge the customer and it has a great use in our day to day life as well most enjoyable part was when I was able to get a great NPS even from a angry and unreasolved customer because it made me feel i m really great at my job.
Pros
Team work and cooperation from the team leader and other coworkers
Cons
Na
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Same roleSame location
Great Place to Learn New Things in BPO
Customer Care Executive (Former Employee) - Bengaluru, Karnataka - July 26, 2022
I have achieved performance certificate and all and the organisation is good for freshers they pay well and the management is excellent,they provide good training and staffs are very cooperative, from morning to night and split shifts are also available.
Pros
Timing and Canteen
Cons
Too much call flow
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Same location
Very bad management where they are trying to please only their company of work.
Sr. CSA (Current Employee) - Bangalore, Karnataka - February 3, 2023
Very bad management where they are trying to please only their company of work. They will offer you higher pay loads of incentives and all but at the end youll not be able to unlock any because they will find a hack to take it back or not pay you for the amount you have worked.
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Ratings by category
3.2 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.1 out of 5 stars for Culture
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