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Firstsource Solutions
3.3 out of 5 stars.
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3.2Work-Life Balance

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handlling customer (inbound) calls ,in a smart way

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the work culture there is very much professional, need to focus on the given work and give your 100% to achieve the needed target, the hardest part of the job is to get the positive C_SAT ( customer satisfaction score), other than every part of the job is achievable. Overall a very good experience for the life time

Pros

no such facilities

Cons

9 hrs + 1 hrs as aux.
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Day starts with orders and end with same, I have learnt alot, management is very good, working there it's best thing

Working in First source it was very good, about learning and career it's a best one to create the career new joiners it's best place to work In firsts
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Just okay

Not a bad company to work. Shifts and timings are okay but Salary is not good. Management is also not so active and not so employee friendly. For shot term employment it is okay.
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Productive and energetic

Overall very good BPO and would like to appreciate HR team here. overall good experience to work hear lots of learning and challenges faced here. Full of excitement and friendly work place.

Pros

nothing is free here.

Cons

only break problem. not manageable
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Awesome, Extraordinary

Worked with Firstsource it was the best place and awesome environment, enjoyable friendly goods opportunity I got in touch with the people. Was the first job of my life and memorable 💓😘
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Good workplace to learn

Only if you are interested in customer service keenly than only you should join in this otherwise you wil end up frustrated and purpose less give ken attention to the health during work here coz shifts here will surely ruin your health and sleep
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Good work culture

Good support right from training, till you are on the floor and on floor ofcourse all depends on your own performance and understanding the queries of the customer.
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Good incentives

Clients are good however the basic pay and take home is confusing , dont want to imcrease the basic pay. Cab is one way that also limited and only for women employee
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Good

It is good to place to work in vijayawada & I mostly like the company management & we feel free while we are working I enjoyed a lot in that company & i mostly learned a lot of things in that company
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This company will use to start up over career.

This company will use to start up over career. This company full of MNC culture. This company based on healthcare domain. Salary is not satisfied but we run day to day lyf.
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Wonderful experience worked as Manager Operations with one if the top BPO companies

It's a great company to work, people centric , great policies, salary on time Proffectional work environment , Good management, Training session for employees and rnr to motivate staff On short line it's one of the best company in BPO sector
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Awesome Experience

Awesome Experience I ever had to work in among companies, all the things are on time, IT team / HR team and all the support teams are very active and supportive
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Great place for beginners in bpo

If you've started your career then this is a nice company.. Nothing difficult in process they provide. Only drawback us non allowance of phone while on the work.. Good company for 6 months to 1 year..
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Fun work

Need give more salary. Working is good.my team and teammates are very helpful very much appreciated thanks again for all your help. Other team members are also very much help
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Best company ever

I feel really proud to be with first source. This company has Best Hr policy. We was felt family environments and work like a family member. Overall it is a great experience.
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Environment

Fantastic place to work. Yu will learn lots of things there, Management was really gud. Working environment was fair. Better place to build career in MNC.
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Good experience

Good company to work for, job roles are well defined but you don't get chance to explore new things. Managment gives keen ear to your concerns. People centric organisation.
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Low salary

There will be no hike. It seems like they are offering a hike but at the same time they will reduce your pay in other category like ex-gratia and so on.
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Good place to work

good experience and best growth in colleagues surrounding excellent team management & environment best place to start your path of journey .,..........
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Pressure working depends upon the process you got.

Friendly Work Environment. Less Pay . Weekend fun. monthly once you will have culturals. Only disadvantage of this company is NIGHT SHIFTS AND ROTATIONAL SHIFT.
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good to work in first sources and very good back to learn to process and very good to start 1st job and earn good experience and support for learn in

good to work in first sources and very good back to learn to process and very good to start 1st job and earn good experience and support for learn in beginner
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Overall rating

3.3

Based on 2,259 reviews
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Ratings by category

3.2Work/Life Balance
3.0Salary/Benefits
3.0Job Security/Advancement
3.0Management
3.2Culture

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