Being a fresher u will definitely have good support to learn things, Really good in the initial days of career. But job security is low, so better keep moving once u gain sufficient knowledge. Because one fine day they will arrange call saying your notice period starts today

Pros

Working Environment

Cons

Job security

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Good place to work

Executive Administration (Former Employee) - Mumbai, Maharashtra - May 8, 2020

FSL was the best place to work. Good management, timely payment. Good working condition, good facility of transportation. Best multi cuisine cafeteria. Best place to Learn.

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Official response from Firstsource Solutions

June 9, 2020

Thank you for your feedback. We are happy to hear that your experience was good while working with us. As you rightly mentioned, we take pride in providing a good work environment that respects, rewards and supports our employees. We are happy that your positive feedback is reflective of the same.

Firstsource Solutions insights

Based on 63 survey responses

What people like

Overall satisfaction
Ability to meet personal goals
Ability to learn new things

Excellent working culture with good work exposure

Sr. Technical Support Executive (Internet, E-mail & Antivirus) (Former Employee) - Navi Mumbai, Maharashtra - May 2, 2020

Excellent working culture with good work exposure. This company is good for gaining deep experience in Technical background. Lovely management who are always ready to support. Anyone would like to work again for such an organization.

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Official response from Firstsource Solutions

June 9, 2020

Thank you for taking time to write a review. Happy to hear that your experience was good while working with us. As you rightly mentioned, we take pride in providing a work environment that respects, rewards and supports our employees.

It's a great place where I have learn a lot

Customer Care Executive (Former Employee) - Salt Lake City, West Bengal - April 23, 2020

A great place, it was my golden time , best management, best environment, co operation, friendly ambience. I have started my job from 2008 November as cce role. It was great working relationship.

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Challenhing Experience at firstsource solutions ltd..

Fresher (Former Employee) - Kolkata, West Bengal - April 23, 2020

Management was cooperative and helpful and environment was quite good there...it was a process which was domestic and the experiene was quite good there

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Salary

Senior Quality Analyst (Former Employee) - Bangalore, Karnataka - April 18, 2020

They need to be change management policies in so many areas, like admin and it department Company should take outside. For fun They need to be change R&R Awards differentl cash prizes and gifts

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Good Company

CSA (Former Employee) - Bengaluru, Karnataka - April 15, 2020

A very good company with a great work environment, support from Management is always available at times of needy. Growth ratio is good life balance is Ok

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Work life balance

Senior Manager (Current Employee) - Bangalore, Karnataka - April 14, 2020

Everyone will have good learning and work life balance.People who have good in knowledge will grow. Management will help each individual to grow and support in their work

Pros

Flexible time

Cons

Transport

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First source

Customer Service Executive (Current Employee) - Whitefield, Bengaluru, Karnataka - April 4, 2020

First source is a Nice company to work in its a BPO company and environment is also good and supervisor are also good and colleagues are also friendly in nature.

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I prefer this company for girls

Customer Support Associate (Former Employee) - Pondicherry, Puducherry - April 4, 2020

Girls are benefited here because they are almost required to come at 1st shift.. In case of male, they work always at night shift no shift change is allowed .

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Jobs at Firstsource Solutions

See more jobs

Customer Service Associate -Emails /Chat

Bengaluru, Karnataka

30+ days ago

Claims Adjudication - SME

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CSA

Tiruchchirappalli, Tamil Nadu

Claims Adjudication - SME

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Firstsource solution pvt ltd

Operational Team Leader (Current Employee) - Navalur, Tamil Nadu - March 24, 2020

Nothing to say anything about this company - very stressfull and very pressure processes. I am married and I had one daughter. Further I didn't get from management support from this company. I am feed up to work this company.

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Good for freshers

Team Executive (Former Employee) - Chennai, Tamil Nadu - March 20, 2020

Very good management with lots of training to improve your skills but never expect a increase in salary. Other than salary part, you will have good work-life balance on specific process.

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Good services

Senior Customer Service Executive (Emails and chat process) (Current Employee) - Mumbai, Maharashtra - March 13, 2020

Equality and no racism. Support from higher authority and TL Good work culture and environment Employee motivation Hygiene working environment Flexibility

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Its about People & The Organization Going Hand in Hand

Deputy General Manager (Former Employee) - Mumbai, Maharashtra - March 12, 2020

People Leadership and Operations Control Deliverance of Key Business Metric P&L Focus People Development Fantastic work culture Many learning opportunities

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Wonderful place to work with

Process Leader Operations (Chennai) (Former Employee) - Chennai, Tamil Nadu - March 12, 2020

Hello Everyone. I am an ex-employee of Firstsource. I have had associated with FS for about 8+ years & the experience what I gained here is very much worthy. I would prefer to rejoin.

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Not applicable

Senior associate (Former Employee) - Bangalore - March 9, 2020

Not applicable for this company. It's not people oriented, doesn't pay well. Less benefits , management doesn't care about their employees. HR is also not helpful

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Good for starting level of career after gap

CSE (Former Employee) - Gandhinagar, Gujarat - March 8, 2020

It's really great experience. But hard to maintain some time but overall good for those who had gap after study . Atmosphere great supportive staff for freshers

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Good and fun work

Customer Service Associate (Former Employee) - Siliguri, West Bengal - March 8, 2020

It's a very good company, safety and secure, administrative is also good, salary payments timely done, medical insurance facilities are good, all over my experience is too good. In this platform.

Pros

Free lunch

Cons

8 hours only basic duty time

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It was a good experience working with firstsource

Customer Care Executive (Former Employee) - Bangalore, Karnataka - March 8, 2020

It was wonderful working with firstsource.Good management ,good support. Got good experience working in firstsource ...learned how to work in team..managing things ..

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Working with UK customers

Customer Service Executive (Former Employee) - Airoli, Navi Mumbai, Maharashtra - March 7, 2020

Gained knowledge of UK process BRITISH TELECOM,one of the biggest internet provider in UK. resolving customer query on call Giving FTR. Raising Service Request for home visit.. Handling escalations. Good experience working with them.

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Fun at work

Team Leader Quality (Former Employee) - Sarjapur Road Signal, Karnataka - March 6, 2020

Both the managers were very friendly and learned a lot from both of them. Process was very good and used to get challenges in the work which helped me learn very day

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