Firstsource Solutions Employee Reviews
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Good place to work for freshers
Associate Mortgage (Former Employee) - Banglore, Karnataka - August 6, 2022
Indeed Featured review
The most useful review selected by IndeedBeing a fresher u will definitely have good support to learn things, Really good in the initial days of career. But job security is low, so better keep moving once u gain sufficient knowledge. Because one fine day they will arrange call saying your notice period starts today
Pros
Working Environment
Cons
Job security
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Good place to work
Executive Administration (Former Employee) - Mumbai, Maharashtra - May 8, 2020
FSL was the best place to work. Good management, timely payment. Good working condition, good facility of transportation. Best multi cuisine cafeteria. Best place to Learn.
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Official response from Firstsource Solutions
June 9, 2020Thank you for your feedback. We are happy to hear that your experience was good while working with us. As you rightly mentioned, we take pride in providing a good work environment that respects, rewards and supports our employees. We are happy that your positive feedback is reflective of the same.
Firstsource Solutions insights
What people like
- Overall satisfaction
- Ability to meet personal goals
- Ability to learn new things
Excellent working culture with good work exposure
Sr. Technical Support Executive (Internet, E-mail & Antivirus) (Former Employee) - Navi Mumbai, Maharashtra - May 2, 2020
Excellent working culture with good work exposure.
This company is good for gaining deep experience in Technical background.
Lovely management who are always ready to support.
Anyone would like to work again for such an organization.
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Official response from Firstsource Solutions
June 9, 2020Thank you for taking time to write a review. Happy to hear that your experience was good while working with us. As you rightly mentioned, we take pride in providing a work environment that respects, rewards and supports our employees.
It's a great place where I have learn a lot
Customer Care Executive (Former Employee) - Salt Lake City, West Bengal - April 23, 2020
A great place, it was my golden time , best management, best environment, co operation, friendly ambience. I have started my job from 2008 November as cce role. It was great working relationship.
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Challenhing Experience at firstsource solutions ltd..
Fresher (Former Employee) - Kolkata, West Bengal - April 23, 2020
Management was cooperative and helpful and environment was quite good there...it was a process which was domestic and the experiene was quite good there
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Salary
Senior Quality Analyst (Former Employee) - Bangalore, Karnataka - April 18, 2020
They need to be change management policies in so many areas, like admin and it department
Company should take outside. For fun
They need to be change R&R Awards differentl cash prizes and gifts
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Good Company
CSA (Former Employee) - Bengaluru, Karnataka - April 15, 2020
A very good company with a great work environment, support from Management is always available at times of needy. Growth ratio is good life balance is Ok
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Work life balance
Senior Manager (Current Employee) - Bangalore, Karnataka - April 14, 2020
Everyone will have good learning and work life balance.People who have good in knowledge will grow. Management will help each individual to grow and support in their work
Pros
Flexible time
Cons
Transport
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First source
Customer Service Executive (Current Employee) - Whitefield, Bengaluru, Karnataka - April 4, 2020
First source is a Nice company to work in its a BPO company and environment is also good and supervisor are also good and colleagues are also friendly in nature.
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I prefer this company for girls
Customer Support Associate (Former Employee) - Pondicherry, Puducherry - April 4, 2020
Girls are benefited here because they are almost required to come at 1st shift..
In case of male, they work always at night shift no shift change is allowed .
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Jobs at Firstsource Solutions
Firstsource solution pvt ltd
Operational Team Leader (Current Employee) - Navalur, Tamil Nadu - March 24, 2020
Nothing to say anything about this company - very stressfull and very pressure processes.
I am married and I had one daughter.
Further I didn't get from management support from this company.
I am feed up to work this company.
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Good for freshers
Team Executive (Former Employee) - Chennai, Tamil Nadu - March 20, 2020
Very good management with lots of training to improve your skills but never expect a increase in salary. Other than salary part, you will have good work-life balance on specific process.
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Good services
Senior Customer Service Executive (Emails and chat process) (Current Employee) - Mumbai, Maharashtra - March 13, 2020
Equality and no racism.
Support from higher authority and TL
Good work culture and environment
Employee motivation
Hygiene working environment
Flexibility
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Its about People & The Organization Going Hand in Hand
Deputy General Manager (Former Employee) - Mumbai, Maharashtra - March 12, 2020
People Leadership and Operations Control
Deliverance of Key Business Metric
P&L Focus
People Development
Fantastic work culture
Many learning opportunities
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Wonderful place to work with
Process Leader Operations (Chennai) (Former Employee) - Chennai, Tamil Nadu - March 12, 2020
Hello Everyone.
I am an ex-employee of Firstsource. I have had associated with FS for about 8+ years & the experience what I gained here is very much worthy.
I would prefer to rejoin.
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Not applicable
Senior associate (Former Employee) - Bangalore - March 9, 2020
Not applicable for this company. It's not people oriented, doesn't pay well. Less benefits , management doesn't care about their employees. HR is also not helpful
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Good for starting level of career after gap
CSE (Former Employee) - Gandhinagar, Gujarat - March 8, 2020
It's really great experience. But hard to maintain some time but overall good for those who had gap after study . Atmosphere great supportive staff for freshers
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Good and fun work
Customer Service Associate (Former Employee) - Siliguri, West Bengal - March 8, 2020
It's a very good company, safety and secure, administrative is also good, salary payments timely done, medical insurance facilities are good, all over my experience is too good. In this platform.
Pros
Free lunch
Cons
8 hours only basic duty time
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It was a good experience working with firstsource
Customer Care Executive (Former Employee) - Bangalore, Karnataka - March 8, 2020
It was wonderful working with firstsource.Good management ,good support. Got good experience working in firstsource ...learned how to work in team..managing things ..
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Working with UK customers
Customer Service Executive (Former Employee) - Airoli, Navi Mumbai, Maharashtra - March 7, 2020
Gained knowledge of UK process BRITISH TELECOM,one of the biggest internet provider in UK.
resolving customer query on call
Giving FTR.
Raising Service Request for home visit..
Handling escalations.
Good experience working with them.
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Fun at work
Team Leader Quality (Former Employee) - Sarjapur Road Signal, Karnataka - March 6, 2020
Both the managers were very friendly and learned a lot from both of them. Process was very good and used to get challenges in the work which helped me learn very day
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Ask a question about working or interviewing at Firstsource Solutions. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.2 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.1 out of 5 stars for Culture
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Questions about Firstsource Solutions
- How are the working hours at Firstsource Solutions?15 people answered
- How did you feel about telling people you worked at Firstsource Solutions?11 people answered
- Does Firstsource Solutions require background check? What kind of background check does Firstsource …11 people answered
- Why did you leave your job at First Source Solutions Limited?10 people answered
- What would you suggest Firstsource Solutions management do to prevent others from leaving?9 people answered
- What are the perks offered by Firstsource Solutions?8 people answered
- What questions did they ask during your interview at Firstsource Solutions?6 people answered
- Is there any holidays on sundays and on festivals5 people answered
- What is the company culture at Firstsource Solutions?5 people answered
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