News & Updates
21 March 2023
Innovation Interviews, the video series, is now live! Hear from fintech experts who have led inspirational careers, starting with Susanne Chishti, who spoke with FIS' Silvia Mensdorff-Pouilly. Diversity and inclusion are ongoing issues all organizations need to continue working on, says Susanne Chishti of FintechCircle. Find the inclusion concerns at the top of Susanne's list in her conversation with FIS' Silvia Mensdorff-Pouilly in this interview, and check out our other Innovation Interviews.
A History of Growth
FIS is a leader in technology and services that helps businesses and communities thrive by advancing commerce and the financial world. For over 50 years, FIS has continued to drive growth for clients around the world by creating tomorrow’s technology, solutions and services to modernize today’s businesses and customer experiences. By connecting merchants, banks and capital markets, we use our scale, apply our deep expertise and data-driven insights, innovate with purpose to solve for our clients’ future, and deliver experiences that are more simple, seamless and secure to advance the way the world pays, banks and invests. Headquartered in Jacksonville, Florida, FIS employs more than 55,000 people across 50+ countries, dedicated to helping our clients be ahead of what’s next. FIS offers more than 450 solutions and processes over $75b of transactions around the planet. FIS is a Fortune 500® company and is a member of Standard & Poor’s 500® Index. For a better understanding of how FIS evolved into a world-renowned financial services technology leader, one needs to look back at the company's history. The company was founded in 1968 as Systematics™, which was later acquired by ALLTEL Information Services, and then bought by title insurance giant Fidelity National Financial® in 2003, who renamed it Fidelity Information Services (FIS). Over the course of the next few years, FIS acquired several other financial technology firms, including Certegy® in 2006, eFunds® in 2007 and Metavante® in 2009. These acquisitions broadened its reach across the globe, earned FIS a place on the Fortune 500 listing, and positioned the company as the largest technology provider to the global financial industry. In 2015, FIS acquired SunGard, whose complementary offerings brought FIS into new markets for financial technology services, including asset managers, traders, custodians, treasurers, third-party administrators and clearing agents. In Q3 2019, FIS acquired Worldpay, a global leader in e-commerce and payments, greatly expanding FIS’ capabilities by enhancing its acquiring and payment offerings and significantly increasing Worldpay’s distribution footprint. This combination of organic and external growth has positioned FIS among the world's leading technology providers to the capital markets, retail banking and merchant industries. We connect the value chain and use our scale to develop solutions that enable our clients to grow confidently. We help our clients seamlessly adapt to innovations. We share insights and data with one another. We shape better experiences for clients and their customers alike. And we do all of this because at FIS we’re out to lift economies and communities across the world by relentlessly advancing the interests of commerce and the financial world.
Our 'One FIS' Culture
Our values are how we work together to deliver our purpose each and every day. Always striving to: Win as one team. Lead with Integrity. Be the change. Our 3Cs are who we deliver our purpose and values for - our Colleagues, Clients and Communities. Our Culture is a result of each of us bringing to life our values each and every day. Guiding the way we communicate, learn, lead, work as a team and challenge ourselves to always deliver for our 3Cs. We Connect the World: We recognize that people are our most important asset. Our innovation starts with them and their engagement is critical to our success. That's why we're looking to expand our FIS core teams and configure the right teams. Building the Future of FinTech: FIS is the global leader in fintech – advancing the way the world pays, banks and invests. Any time someone shops online, uses a bank or trades a stock, our colleagues make it happen. In fact, every day and every second, we make it possible to move a third of the world’s money. We want the best and brightest in the industry bringing our purpose to life—to help businesses and communities thrive by advancing commerce and the financial world. To meet that bold ambition, we offer learning that prepares you for an everchanging world, unlimited potential for growth, and the power to affect change on both a local and global
Inclusion & Diversity
With more than 57,000 individuals employed by FIS, we share offices with a unique combination of geography, age, gender, gender identity, race, ethnicity, ability, language, culture, religion, sexual orientation, beliefs, thinking styles, education, work history, socio-economic status, and life experiences. Our diverse employee base helps us use our collective strengths to innovate and deliver the best products and solutions for our clients. By providing an inclusive employee experience where everyone's views count, FIS empowers our employees to thrive and achieve their full potential. Our Philosophy We attract, engage and cultivate people who can adapt and thrive in an ever-changing business and technologyspace. With career development tools, resources and opportunities, we're committed to helping our people learn, grow and excel with rewarding careers. FIS has a very contemporary and global view on inclusion and diversity. We believe diversity encompasses all the differences that make people unique. It's these differences that inform the way each of us interpret and negotiates the world, and how each of us thinks and approaches problems. Inclusion, on the other hand, is about creating the right environment to unlock the power of diversity. When we think of inclusion at FIS, we think of behaviors that signal that diversity is welcome and that no one is to be discounted or diminished because of their differences. It's about fairness, equal opportunity, respect and trust. Inclusion is embedded in FIS' core values and in our views on corporate responsibility. Our Strategy, Accountability and Monitoring At FIS, we believe fostering and cultivating an inclusive and diverse workforce is the responsibility of all our employees. This commitment starts at the very top of our organization with our most senior leaders. From our CEO, Chairman and President, Gary Norcross, who is a signatory of the CEO Action for Diversity & Inclusion™ to our Chief People Officer, Denise Williams, who speaks out the importance of diversity in our industries, our senior leaders are united in championing inclusion and diversity within our workplace, our marketplace and within our local communities. Under the guidance of our Global Director of Inclusion & Diversity, we achieve this through systematic and consistent consideration of equality and diversity within FIS planning, including but not limited to our hiring, developmental, remuneration, promotion, transfer, engagement and retention efforts. We regularly review our metrics on the demographics and experiences of our colleagues with respect to these efforts and report them to our senior leadership and Board on an ongoing basis. We further use this information to inform, refine, and drive our inclusion and diversity programs and initiatives to attract, develop, and retain an inclusive and diverse workforce. Our Inclusion Networks Inclusion Networks are company-sponsored, colleague-led communities of empowered and determined colleagues who share common interests, backgrounds, or experiences. They are committed to supporting the pursuit of excellence of their respective members while positively impacting FIS, our clients, the FinTech industry and the communities where we serve, live, and work. Further, these groups work in concert with our global Inclusion & Diversity vision to promote the company’s overall mission, goals, and values by focusing on activities and initiatives that foster a visibly inclusive work environment. Currently, we have inclusion networks that are connected around areas such as gender, race/ethnicity, sexual orientation and gender identity, working families, and early career – with new groups continuing to emerge and form across the company. Inclusion Networks are open to all colleagues who are interested in participating. Our inclusion networks provide opportunities for our colleagues to: - Champion inclusion and diversity - Help attract top talent - Shape our culture - Connect and support each other - Develop power skills - Serve as leaders - Drive innovation and collaboration - Engage with our clients and partners - Support and serve our communities Supplier Diversity FIS believes in offering equal opportunity to suppliers based on their individual merits. We maintain methods to track and report supplier diversity information. FIS is committed to fostering a culture that embodies the diversity of all our people around the world and encouraging respect for individual differences, fairness and equality of opportunity. Our Partners & Recognition Just as FIS' products and solutions lead the industry, we aim for our inclusion and diversity practices to do the same. We are proud to be named one of the "Best Places to Work for LGBTQ Equality" by the Human Rights Campaign and to partner with organizations like CEO Action for Diversity & Inclusion and Hirepurpose to deliver on our commitments.
Grow Your Own Career Defining the future of how the world does business means no day is the same and hands-on learning is constant. You’ll be your own Chief Learning Officer, building a broad skillset from a global network of colleagues with deep expertise, using always-available resources, and working to solve challenges. Every colleague at FIS has access to Grow Your Own Career, which serves as a one-stop resource for all career development resources. Included in this online portal is WeLearn, our Global Learning library with more than 250 learning resources and over 3,000 offerings in 17 languages. These offerings include virtual instructor-led courses, videos, articles and other e-learning opportunities such as Massive Open Online Courses (MOOCs) from leading institutions. Building a Talent Pipeline FIS recognizes the importance of developing qualified workforce to build the future of FinTech, therefore we support educational and internship programs to create a talent pipeline. We are a founding partner of the Georgia FinTech Academy, the Northeast Florida Fintech Initiative, and similar programs in Ohio to help increase the number of students pursuing college degrees related to FinTech. Fostering Employee Engagement and Innovation At FIS, we gather feedback from colleagues in a variety of ways including both online tools and in-person settings such as people surveys, quarterly town halls, and Inclusion Networks. We use this feedback to refine our employee engagement programs to improve experiences and ensure our culture comes to life across our global workspaces. We nurture innovation at FIS through innovation labs around the world, which serve as entrepreneurial “garages” where our engineers develop cutting-edge new products. Our annual hack-a-thon, InnovateN48, is a worldwide colleague coding competition that sparks creativity and builds collaboration to enhance our products and solutions for clients. Developing Future Leaders FIS uses an innovative system, Performance365, to help colleagues set goals, receive continuous feedback, and measure performance on a regular basis. We are focused on developing and promoting high-performing colleagues, and offer extensive leadership training. Our Manager Excellence program and Lead.Explore.Aspire.Develop (LEAD) program develop skills for managers and leaders across the company regardless of their function or location.
Global Community Involvement
Not only is it one of our five guiding principles, but our passionate employees are always looking for new ways to support the community. From donation drives and food collection to walks, runs or building new homes, this selflessness is built into FIS culture.
Our very own Troy Bradley, SVP, Chief Technology Officer, shares the launch and rebrand of Hackathon - now known as FIS InnovateIn48!
ARE YOU FIS!
At FIS we are constantly learning, growing, and celebrating our successes with our colleagues, our clients, and our communities, challenging ourselves and each other to improve and simplify the way things are done to make a bigger difference. So, are you ready to make your mark and grow with us? Are you ready to be part of a diverse, global team of fintech innovators? Then it’s time to ask yourself…Are you FIS? https://www.fisglobal.com/en/careers
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