Flipkart Employee Reviews for Customer Service Representative
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Customer Service Representative17 reviews
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Productive and fun place to work
Customer Service Representative (Former Employee) - Bengaluru, Karnataka - September 12, 2022
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The most useful review selected by IndeedI was nice working with flipkart no pressure friday games activity will be thereI has good work nature it helps in working and guves positive vibesThankyou
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Worst company
Executive - Customer Service (Former Employee) - Noida, Uttar Pradesh - October 27, 2021
Worst company. Because once joined you will be asked to take calls and 100 calls per day and management will not give breaks inbetween and you have to work like robots. And salary is also worst
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Flipkart insights
What people like
- Time and location flexibility
- Ability to learn new things
- Ability to meet personal goals
Areas for improvement
- Overall satisfaction
Nice
Customer Care Service (WFH) (Former Employee) - New Delhi, Delhi - October 7, 2021
Nice over all. Wonderful support people who need job. But salary is very less. And there is no Saturday subway off day. Which they should give at least 2 off. Because already so much work load. But over all nice company
Pros
Nice
Cons
Nice
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Bad management
Customer Service Associate (E-mail) (Former Employee) - Mohali Sas Nagar, Chandigarh - February 4, 2021
Superiors cared about only the work no work life balance no matter whatever is going on with employee and how stressed they are. Team leaders have superiority complexes and thats why no one stays longer
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Nice place to work
Customer Service Representative (Former Employee) - Chandigarh - April 19, 2020
Nice place to work.
Communicate with shoppers to resolve their problems.
Fast paced environment.
Worked for 12 hours every day.
Provide with a lot perks.
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Hard Working Place
Customer Associate (Former Employee) - Gurgaon, Haryana - October 14, 2019
Salary is suitable but this is not for well skilled job seeker. my work is of field go and interact with people directly. seniors are not so cooperative with juniors
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Productivity
Customer Associate (Current Employee) - Chennai - December 14, 2018
Good job no pressure no targets love to be a part of flipkart have both day and night shift alternative shift rotational week off feel free to work good incharges
Pros
Free lunch and cab
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that was fun in full time
Customer Service Executive (Former Employee) - kerala - October 10, 2018
flikpkart give good job and fun in all time and make fun events in all weekends and make a trip to change the maind and make as happy and manager also cool
Pros
food
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it was really fun
CSE (Customer Service Executive) (Former Employee) - Bengaluru, Karnataka - September 22, 2018
I kinda enjoyed the job but i didn't had a long term goal to work in it so left it.. i deserved a better job because i have a b.tech degree and mostly people working there were mostly under graduate.
Pros
Good working environment
Cons
It was really confined place
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Its good
Customer Service Representative (Former Employee) - bangalore - March 6, 2018
It was great working with flipkart. got to learn so many things and mostly about customer obbsesion. some thing called customer delight. sales team I was working with was great and helping nature
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Serious at work
Customer Associate (Former Employee) - Begumpet, Telangana - October 3, 2017
Enormous Staff
Good work culture & Hospitality
Closer environment
Deep study
Weekly review range
Huge productivity
Free work flow
Official road trips
Staff maintenance
Pros
No
Cons
Sometimes
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Fun works place
Customer Service Specialist (Current Employee) - Bangalore, Karnataka - June 28, 2017
Excellent work life balance here"
"Brilliant Work Culture Challenging coding"
"Good work environment; Nice people; Motivating; Flexible timings; Individual ownership"
"Flexible work hours, good work culture and opportunity to grow"
"Flexibility is awesome example working hours
Pros
Excellent work life balance here, Brilliant Work Culture, Challenging coding Good work environment, Nice people, Motivating, Flexible timings, Individual ownership, Flexible work hours, good work culture and opportunity to grow, Flexibility is awesome example working hours
Cons
no career growth will get less numbers of holidays
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Good
Customer Service Executive (Former Employee) - Bangalore, Karnataka - June 19, 2017
Nice company and work was good. No pressure as well. Location was also good. Week off were fixed. With work there were so many fun activities as well.
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Nice place to work
Customer Service Executive (Former Employee) - Bangalore, Karnataka - June 14, 2017
Worked as associate raising funds to a NGO called samartham . Achieved the given target with 95% quality and also recived multiple awards for best performence.
Pros
Nic envernoment
Cons
No much facility
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My growth level and experience
customer service representative (Former Employee) - Bangalore, India - November 2, 2016
It was a good experience working in Flipkart.com. I have learned a lot and my growth level reached to the highest point. I had to solve the queries of the customer regarding the orders they used to place online and had to provide the information regarding the delivery date and delivery due.
Pros
Free foods and free cabs
Cons
It was little far from my place
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Friendly,Progressive
Customer Associate (Former Employee) - Pune, Maharashtra - August 3, 2016
while working in this company never feel the burden of job.The enviroment is friendly.seniors are very cooperative in nature.
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Workplace and the people were good but salary was not satisfactory.
Customer Service Executive (Former Employee) - Bangalore, Karnataka - July 12, 2016
They should look after the salary structure so the employees can fulfill their family basic needs happily. As far as I am concerned I 'd say that I as a employee was working in Bangalore and getting 13000 INR to 15000 INR was really very hard for me to bear the cost of rent, food and other expenses in those pathetic salary. They must provide good salary. Anyways, it was nice and good company.
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3.9 out of 5 stars for Work/Life Balance
3.7 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.7 out of 5 stars for Management
3.9 out of 5 stars for Culture
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