Foundever Employee Reviews for Customer Care Specialist

It is a good company. Only the salary is way too less than others..but there were games played during free time.. The management is very good.........

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Fun working

Customer Care Executive (Former Employee) - Hyderabad, Telangana - June 6, 2019

Management was good when i worked,and it was amazing experience working at Sitel,had a very good experience working at Sitel.worked in rotational shifts but it was fun working there.

Pros

Transport was good

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Foundever insights

Based on 29 survey responses

What people like

Supportive environment
Time and location flexibility
Ability to meet personal goals

Areas for improvement

Fair pay for job

good place to work

Customer Care Executive (Former Employee) - Mumbai, Maharashtra - May 11, 2018

very good working environment it has a lot of csr activities and also talent contests for people to showcase their talent it has reward and recognition programs

Pros

friendly approach to solve issues

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It is disgusting

Customer Care Executive (Former Employee) - hyderbad, Telangana - May 1, 2018

The Management is not good cheap politics lot of work pressure. Long working Hours do not encourage employees. The management do not recognize the talent instead they show partiality to those who do what they say

Cons

Very low salary they will cut money from your salary for transport, long working hours

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workplace

Customer Care Executive (Former Employee) - india - November 26, 2017

When i joined the company i didn't find much facilities but when i got tenure i got a lot of facilities and that makes me happier than ever The management of the company was so helpful and encouraging

Pros

no food provided

Cons

no cons

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Working for United states postal meters and being a part of Cricket team

Customer care professional (Former Employee) - Hyderabad, Telangana - November 1, 2017

The day at work was to attend the team meeting and make a note of days work schedule. Team building and customer interaction . Management was good and supportive . Work culture of the company cool and friendly . The hardest part of the job was Nothing as everything was something i was interested in doing . Team Dinner and break time .

Pros

Sodexo coupons and week off's

Cons

Nothing

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New experience

Customer Care Executive (Former Employee) - Gurgaon, Haryana - September 13, 2017

Sitel was my first company to work with. It was a BPO where I was working for a US process. It was a new thing totally however the kind of training imparted was amazing.

Pros

Free transport

Cons

Night shifts

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productive and good place for work

Customer Care Executive (Former Employee) - Bangalore Urban, Karnataka - September 6, 2017

productive and good place to work.a good place to spread my knowledge and skills and gaining knowledge from others. a co operative culture and give and take.

Pros

free lunch

Cons

long hours

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friendly environment

Customer Care Executive (Former Employee) - Hyderabad, Telangana - July 20, 2017

Friendly environment Learning new skills enhancing communication and interpersonal skill learn new softwares data entry excellent management i loved working there

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Nice company

Customer Care Professional (Former Employee) - INDIA - May 30, 2017

It was great fun and pleasure to work with SITEL INDIA. It was a different experience and so much to leran. Over all it was a great opportunity to work with Sitel India

Pros

Cons

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Productive and fun working place

Customer Care Executive (Former Employee) - Hyderabad - October 5, 2015

I learned by enjoying my profession.My co workers and management are well supportive.i Learned how to service the customers of different mind sets.

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Productive & fun to work

Customer Care Executive (Former Employee) - Gurgaon, HR - December 19, 2014

It was a company with benefits for employees.And it was a place with harmony among colleagues.

Pros

Free coffee, Gifts, Bonuses

Cons

Long Hours

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Happiness under pressure.

Customer Care Executive (Current Employee) - Gurgaon, HR - October 14, 2014

Its a suitable title as being a travel process the call volume was always very high but the support of management and fun-do activities on Friday and weekend was a morale increasing. Have learnt being professional here and dealing the different phases of life at work. Co-workers have always been supportive motivating helping and understanding . Sitel is just like my second family to me as I spent maximum of my time here as do Overtime. Most joyable time in Sitel is festivals, Reward and Recognition Ceremonies, Client Visit, Process parties and trips... It has always been Great with Sitel.

Pros

none.

Cons

Additional Trainings for Growth

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Productive

customer care executive (Former Employee) - Mumbai, MH - July 3, 2014

on daily basis we have to complete our targets , i have learned to how sale the product

Pros

cabs services

Cons

8 hours duty

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Good

Customer Care Executive (Current Employee) - HYDERABAD - January 6, 2014

I enjoyed working in sitel and I am presently working also..I will give credit to my team leader who I think is the best team leader..

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on the floor

Customer Care Excetive (Current Employee) - Hyderabad - December 11, 2012

Its a good company and good helping for employees,all the employees and the team leaders are of helping nature my co-workers are friendly nature ,helping nature guys in training period we were enjoyed and also on the floor