3.8 out of 5 stars.
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freshworks Employee Reviews

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India26 reviews

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4.2Work-Life Balance

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Changing culture to meet cost cutting targets

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The company culture is changing. It is getting less employee friendly by the day. The current focus is on cost cutting. The middle leadership has no clue about the value of employees. These managers prefer retaining tenured employees irrespective of their work quality.
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This place is very niceAnd the office staff niceManagement is not good Office please near to my homeTwo sift working and I'm saying I come morning shift


Yes /no


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Insights into freshworks

Based on 69 survey responses
What people like
  • Ability to meet personal goals
  • Energizing work tasks
  • Support from manager
Areas for improvement
  • Overall satisfaction
  • Clear sense of purpose
  • Fair pay for job

Hiway work experience

No pressure and comfortable Best cuaalty work for company and company members


Time spend


Sort break
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The best company I ever worked with

No cons only prosSalary the best partWork culture 100 percentThe happiest place to work withI still regret for leaving freshworksInterview will be tough so practice it well
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Focus on product, technically incompetent

There is a lot of new product development. A lot of these get completed with little to no focus on quality of code. It is a good place for product managers.
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Culture is bad, pay is good, management clueless

Salary structure is goodHigh expectationsInternal system is bad, the softwares they use aren't integrated with other software which leads to manual work. South Indian employees are given more liberty. I didn't like the culture of the company


Free food


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Not interactive

Cultural difference. No proper work allocation and very poor management. It is either no work or work which needs to be done on the edge. One good thing is flexible working hours.
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Good works and good timing

Basic Excel advance excel ms office tally tally erp9


Data entry quotation purchase sales etc
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Super supportive and postive work environment

This company provides an exceptional work environment, with senior management showing genuine care for their employees, prioritizing work-life balance and ensuring mental health is a top priority. The focus is on promoting a positive workplace culture and the managers provide unwavering support to their teams, creating opportunities for growth and development within the company. There is a culture of openness to feedback and ample opportunities for self-development, including fitness plans. The visionary leadership constantly drives innovation and provides numerous benefits, making this a truly brilliant company to work for.


Work Life Balance


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Productive environment

It was a pleasure working there as I learnt a lot. During my time, I was able to understand the industry and the company a lot better for what it actually offers.
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Productive and fun working environment

Good place to work especially for women. They can easily manage their personal and work life balance. Flexible timings and very good pay and we have lot other benefits.
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Sab bhut acche h or sabhi bhut piyar se bat karte h or sari cheeje hendul karte h
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Good learning experiences in right team

The company is good and have excellent employee policies. Work can be hectic but wlb is good. It is best to focus on learnings when you are here.Most of the people are new here and they also don't know most of the things and the seniors don't care to explain things. The learning curve is made much steeper than it actually is.Promotions are difficult.
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Good working relationship

Good company and good working relationship and I want to work in this company ....I get excited 😊 and good timings and good interviews..they provided good salary ...


Free lunches


Long hours
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Yes confidential company information the job most enjoyable part of the my job a typical day at work, company information or personally identifiabl information.




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Work was fun but team wasnt that supporting!

Joined Freshworks with high expectations but they were shortlived soon some of the close members of the sales team left and soon getting that feeling that I was left out.
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Productive and happy work environment

Freshworks is a People First Organization! They treat their employees like family. I love working at Freshworks. Its a good place to start your career in the software field. Thanks Freshworks for many great memories! Pros Work Life Balance and happy work environment Cons I can't think of any!
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Nice place to work

Nice place to work and there is enough work life balance. The hierarchy is pretty flat and there is enough opportunities to grow within the organization.
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Great place to work at

Freshworks is a good place to work at. A place where you have good growth and challenges that keep you going. Culture is employee first. Freshworks does what's best for them. Workplace is always exciting with plenty of new initiatives to keep developing you as an all rounded individual.
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A great place to learn

Fantastic work environment that lets you learn more. Young culture, competitive environment, friendly atmosphere. Free meals thrice a day, great incentives!
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Great learning curve

It is a great place to work - an immense learning curve, and challenges. I love the culture where people are friendly- to help whenever you are stuck.
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Overall rating

Based on 34 reviews

Ratings by category

4.2 out of 5 stars for Work/Life Balance
4.1 out of 5 stars for Salary/Benefits
3.8 out of 5 stars for Job security/advancement
3.8 out of 5 stars for Management
4.0 out of 5 stars for Culture

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