Gati Limited
3.8 out of 5 stars.
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Gati Limited Employee Reviews for Customer Service Representative

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Job Title
Customer Service Representative14 reviews
Location
India14 reviews

Ratings by category

3.5Work-Life Balance

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Gati LMTD is a good company. But the call center is very unaupprtive. If you are a beginner then it is okay otherwise there are many other options in the city better than it. HR is unsupprtive, no backing from TL . Only plus is collegues. They are very supportive. No salary hike in time. U have to be in and around the manangement if you want to succeed. They doesnt care what you have done for the company, and never sacrifice your own things for the company.
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Dirty Work Culture

As heading suggests, they have worst work culture. According to employees and senior employees, male and female employees can not be only friends. LOL

Pros

Nothing

Cons

One will waste life there. Zero learning with full humiliation
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Gati Limited insights

Based on 37 survey responses
What people like
  • General feeling of work happiness
  • Ability to meet personal goals
  • Inclusive work environment

productive and management with customers as well as the organisation

it needs a multitasking person who can manage customers on call listen to their problem and solve them in the same time in the minimum period of time.Give information about there shipment and help them track it.
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Overall Life at Gati

They have different teams to work with. Initially you start with Frontline and based on your performance you are promoted. Every team have their own pros and cons. Getting an experience of working at Gati is a plus point in your career.
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productive and fun place

very good culture . seniors are supportive even in case if your reporting is not with you Hr and Seniors support you if you are right. Safe and self respect is there. fun activities are done . Only the thing is salary part and hike its slow and low.

Pros

lunches are not free but yes u can have ur own cup of tea and coffee

Cons

duration is okay specially for females its too good
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It was very good experience working with great company

Learned very much great fun working with gati good working culture good colleges good team leaders better management heelping team leaders all were working as a team ready to help each other loved working with gati learned many different things like how to intract with people hw to handle customers and many things

Pros

Celebration of festival
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Good for learning and friendly enviornment

Good overall. Very good for those who start there career in Gatikwe Ltd . People working in Gati are very friendly. Very secured place for women to work .
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Good Company

even though the work pressures was more the place was more pleasant to work with . there were friendly colleague to work with The management is more supportive

Pros

Good work enviroment
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Fun place to work

We can learn lot about the logistics & Supply chain solutions. logistics is more efficient place to work with and GATI KWE is one among the best in industry
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good working environment

Here i have learnt how to manage with colleagues, how to work in a team, how to handle the customers.Working environment is good.
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Productive

Helps us to grow & learn in the company. Very good Environment to work. Excellent Management Good nature co-workers The hardest part of the job was the monthly reviews The most enjoyable part was handling complaints through emails

Pros

Safe to Work

Cons

Longs Hours
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Worked At Gati as Customer Support Associate

I was handling major customers of Goa. I improved my verbal skills, Got confidence of communicating with people. Got to learn new things. Got opportunity to complete a given task in time limit. Got a opportunity to learn things of other departments and help my co-workers in their work.
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knowledgeable work

Managing service people operations includes Exposure in handling client queries, providing them feasible solutions / feedback & building healthy relationships thereby achieving high customer satisfaction.
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Productive & Inpirational work place.

Gati-KWE Ltd., is a great logistic company which takes care of benefits of its customers and employee as well. It has understanding and supporting managers and in-charges. Safe and secure work place, good infrastructure, clean environment. Great experience to work with Gati.

Pros

understanding and supporting managers

Cons

domestic call center
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Overall rating

Based on 287 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.5 out of 5 stars for Culture

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