HSBC Employee Reviews in Ahmedabad, Gujarat
Ahmedabad, Gujarat5 reviews
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An astute professional with over 14 years of qualitative experience in banking operations & sales encompassing finance and customer relationship with reputed organisations. Well versed with all aspects of financial product’s sales (Specialized in Casa Accounts product’s sales), accounting, entailing & finalization of accounts, interaction with clients, and preparing timely MIS. Adept in handling basic banking activities like cash management services. An effective communicator having exceptional relationship management skills with the ability to relate to people at any level of business and management across the globe.
Handling walk-in customer requests & complaints and ensure closure as per customer satisfaction. Maximize service delivery & Customer Retention by maintaining “Top of the class” service standards for resident and non-resident customers. Retaining the customers by building relationships and cross selling various other product offerings and generating leads for various other products like Home Loans, Insurance, Mutual Funds, CASA etc. Ensure that daily activities and transaction are processed as per Audit and Compliance. Support the service function of Tellers department as given a additional responsibility of back up teller supervisor.
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