HSBC Employee Reviews for Customer Service Representative
Customer Service Representative357 reviews
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Very disciplined, organized and friendly work culture. Good work ethics, employee centric. Timely salary and hike. Equal growth opportunities. Excellent leave structure. Too management.
One way cab facility
Nothing much to say, it is a very good place to work, utmost work etiquette, complete professionalism. I was able to work with my colleagues often and in an informal, engaging way. Employees are expected to bounce ideas off of each other and work well as part of a team.
Fun times in weekends, company outings
Overtime during heavy work load.
everything is fine no problem in working. so far so good. good people to work with. location is quite good and facilities are good. taking calls everyday.
I worked with HSBC from 2006 however unwanted ppl get selected and when a person wants to move to a different location the management are so selfish that they only want them to grow however when it comes to the CSE,s we are being penalized...Thats the reason i took a decision quit the company....Thanks and have a nice day
● Obtain client information by answering telephone calls & verifying the necessary information. ● Book appointments as per the requested schedules of the clients ● Coordinating with the hospitals to send the reports and supporting documents ● Generating weekly & monthly reports to the managers ● Consistently delivered exemplary levels of customer service responding effectively to customer enquiries.
Work environment is good and everybody mingle with each other and the staff is nice ... I enjoyed working with hsbc..Recommended organization for any prospective candidates looking for an opportunity to start career in banking and finance. Work life balance and healthy atmosphere is offered. It's a best place to work
As it was my first Job , I joined HSBC as a fresher and have learnt a lot about Job as well as life by coming across so many huddles which made me a better person when I came out of it, Yes I do miss those days. Overall it was a wonderful experience.