HSBC
4.0 out of 5 stars.
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HSBC Employee Reviews for Senior Customer Service Representative

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Go to start your career here and we can grow to next levels based on the way we prepared for the interviews. Lot more to learn while we grow and fun to be here at work place.
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Amazing place to work with. Wonderful environment. I had great experience working for HSBC. I would definitely refer my friends to join HSBC. I had great experience working for HSBC.
Pros
Free transportation.
Cons
None
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Managements are money minded, unprofessional, they only look for their benefits n they dont care for employees even if they are sick have work... Stupid culture.. Customer suffer a lot of hsbc policies n procedure..Worst n unprofessional HR
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Very good company HSBC india . working with this firm was really a pleasure. Benefits were great not only employees but also their family and parents were covered under health insurance.
Pros
Every year bonus
Cons
long hrs
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The Company with good knowledge and trained people. Every day is something you will taught. You ask and you get it. HSBC it is always in heart. Great Minds are always ready to help.
Pros
Free Knowledge
Cons
Na
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Employee focused BPO with a variety of opportunities. A normal day would comprise of a 9 hour shift where you work 7 and a half hours and get 1 and half hours as break time.
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Good opportunity to have hands on experience Good opportunities to work overseas and have international exposure Good opportunities to built Management Skills
Pros
Good Pay Package
Cons
Na
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A typical work day includes dealing with customers payments and investigation for any fraudulent payments and making sure that the payment reached its destination on time.
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v friendly environment .working in team spirit. Selling loans and policies by organizing contest .I have learned patience and understanding customer's problem is the best way of good customer service.
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it was a very Employ Centric company, a company that understand that employs are the face of the company. if the employ was asked to work for more hours then the employ is equally paid. and lot of stress busters for the employs are in place.
Pros
Weekend outing
Cons
non sports compnay
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Worlds local bank awesome place to work. fun filled with supportive management.Enjoyable days to work with awesome colleagues.
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A typically long working hours and manual dependencies, but a place to learn a lot. very helpful and knowledge sharing culture with friendly co workers. being a new company in industry management is strict about the practices. Some time huge workload due to crunch in staff and manual dependencies. Enjoyable part was good friendly people, yearly offsite and town-hall full of culture activities and management interactions.
Pros
salary
Cons
long hours
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Nothing to Say...Overall it was an a Good Organisation to work...
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Learnt a lot in the 5 years + time spend in HSBC and has given me good exposure in all fields within the departments.
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Best Place to Bank and Best Place to Work. Best in culture, friendly environment, overall the best place to bank and best place to work.
Pros
Best in Industries
Cons
Vision & Mission
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Set working hours, shifts, cordial working environment, professional management, good working atmosphere and a lot of scope to learn and develop personally. Team bonding, team management and inter personal skills have improved after working here. Brand name of the Bank matters a lot.
Pros
My Overall development improved after working in HSBC
Cons
Shifts and very long travel time.
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  1. Senior Customer Service Representative