Helpmate
3.4 out of 5 stars.
Write a review

Helpmate Employee Reviews

Review this company
Job Title
All
Location
All

Ratings by category

3.2Work-Life Balance
3.1Pay & Benefits
3.1Management
3.4Culture

Search reviews

Sort by

HelpfulnessRatingDate
Showing all 14 reviews

Great mission, poor management

Indeed Featured review

The most useful review selected by Indeed
Helpmate has a great and honorable mission to help those impacted by domestic violence. However, company has some serious inequality problems when it comes to staff treatment. There are racial disparities and no clear solutions when problems have been presented. Management is reluctant to change anything...
Was this review helpful?

Great cause/staff, bad leadership

Great opportunities to build your skills, learn, and do some good. Some really kind supportive staff and supervisors work there but are powerless. Punitive supervisors are emboldened. Leadership is disconnected, unrealistic, and reactive, especially when stressed, which is often. no safe way to provide feedback up the chain, and it feels like things are getting worse as the best staff keep leaving. A lot of lip service about ideals but not a lot of walking the talk.

Pros

Salary and benefits are ok. Great cause. Some great staff.

Cons

Stressful. Leadership is insulated, reactive.
Was this review helpful?

It's hard work but incredibly fulfilling.

The external systems are so often stacked against survivors of domestic violence and there often aren't easy/obvious solutions, but the staff are caring and there for the right reasons. It takes a terrific listener and an extremely well balanced person to be present with survivors without imposing your own feelings or choices. It takes a creative person who can continue to explore and explain options with someone even when the options are scary. And it takes a team member who is willing recognize the inequities and imperfections of this world, including those within themselves, and work everyday to improve them.
Was this review helpful?

Thumbs down for management

Helpmate has a great team of case managers. However, I found it very difficult to communicate with 'management in fear of being victimized. My supervisor was disrespectful. Thankfully she doesn't have the opportunity to supervise too many people. I would love to see this organization grow and continue to serve its community, but care needs to be given to employees as well. For a non-profit organization, I expected better. HR personnel is desperately needed.
Was this review helpful?

Management disconnected from staff

I loved the people (staff) at HM. Management is fully disconnected from day to day. It's a stressful place to work because there is always a huge shortage of employees available. Good people have been let go for no reason. PM is in charge. The speed of the team is the speed of the managers. Unfortunately, the disconnect is complete. HM is a non-profit that advocates for survivors of intimate partner violence, but there is a bully working there. People don't feel safe/secure. Very sad. Would return there if other management was in place, in a heartbeat.
Was this review helpful?

Rate your recent company

Share your experience to help others

Stressful but necessary

Chaotic, everyone is underpaid, stressful but very necessary work. Some really great people work there. The pay scale is pretty bad, but benefits are.... Well they exist.
Was this review helpful?

Helpmate

Work culture is very punitive and unforgiving. Very little support, tremendous responsibility, with low monetary incentive. The Executive Director has little to do with their employees unless they are absent from any of the 7 meetings/month you are required to go to. The job is incredibly stressful (and rewarding) because you are working with destitute, abused, disadvantaged women and expected to work miracles in their lives without having administrative or monetary support from the organization.

Pros

Great relationships with clients/residents

Cons

Administration
Was this review helpful?

Stressful at times, fast paced, had to be assertive to get things done

I was an Intern at Helpmate for five months. There I worked at the shelter, answered crisis hotline calls, case management with clients, and assisted clients with individual needs and goal setting.
Was this review helpful?

Helpmate

Helpmate is a great place to work and help your community. It can be hard at times because of the nature of the job but rewarding. Great women, with awesome lives.

Pros

atmosphere and availbity

Cons

pay, family health insurance (none)
Was this review helpful?

Meaningful and empowering, yet high-stress environment.

Helpmate is an empowering and wonderful non-profit to work for. They pay all employees a living wage, and staff are much more often than not, very supportive of each other. It is understandably so, a stressful, and fast-paced environment that requires a strong ability to react well under pressure and under crisis situations. Giving yourself alot of self-care is definitely important to be able to work for Helpmate, but I would recommend this job to anyone who is passionate about serving others.

Pros

living wage for part-time staff, supportive work environment

Cons

stressful
Was this review helpful?

The workplace is boring

Not good for fresh graduate. No training and very low pay. Not good also for long term work due to low annual salary increase. But if you want a chill job, this company is for you

Pros

None

Cons

No overtime. Half day on saturday. Low pay. Low annual increase.
Was this review helpful?

Excellent place to intern and volunteer

All of the people are friendly, professional, helpful, and genuinely good people. The atmosphere is wonderful and there are often people being promoted. These people genuinely care about others and show it.
Was this review helpful?

Intrn

Great work environment. I had a wonderful experience working at this organization. Supportive staff and wonderful work culture. I have no complaints. d
Was this review helpful?

Overnight case manager at DV shelter for women

Poor work life balance. Overnight case managers aren't as valued as daytime staff. Strange dynamics between senior staff, management and board and new staff weren't always made to feel part of things.

Pros

Gift drawings at monthly meetings

Cons

Overnight staff not included in a lot of special events or made to feel a part of the agency
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Helpmate. Our community is ready to answer.Ask a Question

Overall rating

Based on 14 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Salary/Benefits
3.0 out of 5 stars for Job Security/Advancement
3.1 out of 5 stars for Management
3.4 out of 5 stars for Culture

Helpmate Reviews by Job Title

  • Companies
  • Helpmate
  • Employee Reviews