Idea Cellular Ltd Employee Reviews in Mumbai, Maharashtra
Mumbai, Maharashtra74 reviews
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Telecom in India used to be a unique space, Idea was at the forefront of this age - recognizing and nurturing young talent. The management takes slow but sure decisions, after due consultation of alternatives for any big project. Called the best no. 2 at the time (circa 2015), a lot of what we did at Idea was to mimic competitors - in a better way.
To create value for the company by smart hard-work, building business relationships within and with customers with passion and professionalism Through Understanding for Telecom Industry, Channel Sales & Business Relationship Management. An effective communicator with good presentation skills and wide exposure & experience of Mumbai Suburbs. True believer in teamwork and team spirit with excellence in Time Management.
Very good company i always refer to other to work with idea cellular ltd. Taking care of employee like safety, mediclaim facility,food allowance traveling allowance.
Get to learn more about working with a Giant organization Workhours are flexible, which implies that you can end up working long hours. You can always ask for more responsibilities , however their will be no accountability
Flexible working hours
To ensure proper management of stores in order to ensure excellent customer service. Responsible for Roll outs Ensure Roll out & Replacement of the new My Idea Responsible for ROI of My Idea Interface with stores on roll-out of processes and new product launches Ensuring staffing at stores, Store Ambience/ Hygiene / Upkeep /Uniforms /Systems. Training sessions for the staff on new developments in company and over all telecom sectors. Customer Service Index/Franchisee Service Index Infrastructure management of the stores. Doing mystery audits and ensuring customer satisfaction at the highest level. Handling Escalations – within TAT, Routine Briefing, MIS Reports Escalation management for both postpaid & Pre paid Providing inputs to the Management for improved customer satisfaction and thereby generating greater business to the Organization.
It’s a good company to work for . ABG GROUP offers a great work environment with all the perks an employee expects. Managers and superiors are helping which creates a good vibe while working
Work life balance
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Learning and Development initiatives are made to develop employees and being a part Aditya Birla Group the company follows great values. Good for work/life balance. Especially good for female employees with a very supportive environment such as creche services and great policies for maternity. However in terms of salary and benefits, it’s below average I suppose. Growth too is gradual. The company has an open culture with ample opportunities for the self driven employees who take up projects and make their own initiatives.
Open to Cross Functional projects and Innovations, Ample opportunities to learn new things
Salary and benefits
Idea as an organisation is awesome place to work. In Idea employee works as a single family unit. Idea gives lot of opportunity to grow in career. Idea gives lot of recognisition to its employees for their contribution at work place
Good organisation having focus on business with ethics and values. It's fast growing organisation with 10K plus employees and 2nd largest Telecom company in India. Operations in 22 circles with all new technologies 3G/4G.
Idea Cellular was,is and has always been a follower. A job in Idea would give you a lot of job security, but at the same time, it will never offer you any new challenges or help you explore roles and possibilities beyond your current roles.
Job Security, Health Insurance, Employee well being
Lack of killer instinct
Good culture of the company but the projects are slow paced. However if you want perfect work life balance this is the place. But looking at the situation of Telecom industry, this is a bad time to be here. No new projects being taken up and no bonuses.