Idea Cellular Ltd Employee Reviews for Customer Care Specialist
Customer Care Specialist26 reviews
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Idea cellular limited is the good company. Idea cellular limited have Good and coperative Staff. The company provides Good communication skills, coperative relationship skills, Company main focused is our customers satisfaction. Overall Idea celluler limited good Telekom service Oprater.
Well, that's the beginning of my career. Personally I didn't like the place, very stressfull much pressure to reach the target. Co-employees are okay. But coming to the middle level management doesn't like at all They do gossips always about the employees. Back talks are so irritative. Overall I dint encourage others to join there. I'm talking about the work place which was in 2016 and I'm not confident about now.
This one was my 2nd Job after I had enjoyed the life of the teacher. as being the customer care executive I've to handle customer queries and need to resolve it. My boss was so good as whenever I need help he was always there
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i worked at Idea Cellular Ltd full-time (2 years) good atmosphere, friendly seniors ,no targets salary low but still one can go for this job. management should look for more franchise's in the ernakulam.
free lunch, free cab
working hour is more than 11 hours
I have been working with Idea Cellular Ltd for past 5 years. Over the years i have grown and developed a lot of new skills. I have learnt to be patient and have learnt to interact with different kind of people
Every day starts with attending customer queries & complaints,explaining them about the new products & there launch,scheduling visits to there places & ensuring that the best service to be provided to the customer within the lest time.
Extended working hours