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Idea Cellular Ltd
4.1 out of 5 stars.
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Idea Cellular Ltd Pay & Benefits reviews: Customer Care Specialist

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Found 8 reviews matching the searchSee all 1,379 reviews
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Ability to work individually and as a complete team player

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i worked at Idea Cellular Ltd full-time (2 years) good atmosphere, friendly seniors ,no targets salary low but still one can go for this job. management should look for more franchise's in the ernakulam.

Pros

free lunch, free cab

Cons

working hour is more than 11 hours
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Sorry

Company is big. But if we work under franchise it's not good and we dint get support and better salary for our life. And there won't be any growth in that field as customer care executive.
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goal oriented

* learn how to handle the pressure *how to deal with the customers * learn soft spoken skills with customers * Managers was experienced person and also help others

Pros

good working conditions

Cons

less salary
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Happy Job time

This one was my 2nd Job after I had enjoyed the life of the teacher. as being the customer care executive I've to handle customer queries and need to resolve it. My boss was so good as whenever I need help he was always there

Pros

good salary

Cons

over time
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Boring place

I didn't got any kind of satisfaction working there and there was salary issue also faced by me it was located near by my house it was a walking distance from my house.

Pros

No

Cons

Salary Issue
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productive and fun work place

have to handle the customer we should satisfy the customer needs having good communication is very important so that we can satisfy the human wants and needs......

Pros

free launch

Cons

long hour
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Awesome experience ever.

A big MNC Having all india Branches. Good experience ever. The most enjoyable part of the job is working is under free pressure.

Pros

Free Lunches

Cons

Short hours.
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Cutomer Care

Key job to understand the working culture in BPO. Enjoyed the best benefits like bonus and staff party.
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Overall rating

4.1

Based on 1,379 reviews
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Ratings by category

3.8Work/Life Balance
3.6Salary/Benefits
3.8Job Security/Advancement
3.8Management
3.9Culture

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