Idea Cellular Ltd Employee Reviews for Front Desk Agent
Job Title
Front Desk Agent13 reviews
Location
India13 reviews
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This is the great experience with Idea cellular.The store manager and other staff member are very helpful ,calm and co-operative.It is nice place to work and learn many new things.They celebrate all the festivals and celebrate cultural events and birthdays.Overall my experince is very nice with Idea.
Atmosphere is always stress fulll
Sallary is not given in time
Timing so much long
I am not satisefied with an idea cellular
During a traning time it was very nice
Staff is very supporting, not very harder job, but daily facing new type customer his good or bad both types. Salary not good against residence area.
Worked for around 1 year and its overall good organization ... Some pressure are there in all works but overall the experience at idea cellular Ltd is good
Good company with nice and qualified staffs. The senior staffs knows how to train their beginners to achieve targets easily. I think the only issue is now every telecom companies are going on a tight situation. So this company also starts giving more pressure to employees now.
Pros
good and qualified trainers, good team
Cons
need to improve salaries for sales oriented staffs
On that job l attended the customers whose were taking a new postpaid connection or any recharge or solve the queries related to their network and i was trying to solve the problems of the customers that they​became satisfied from my services.
Pros
Free lunches, Prizes for good performance
Cons
Not any cons
management and work place is too good..
But timings are not matching
I enjoy my job very much..And the staff there will also be there to support me.My manager is the Best
Pros
Free lunch
Cons
Long hours
in idea typical day was saturday because every saturday i have to submit and check the overall record of the past week. here i learned how to do deal with public how to handle them and how i convienced them for the solution. management of our branch was not good its ok ok
Idea is a very good opportunity for us because we are fresher in telecom sector there is good environment for employees and all are seniors is much more helpfull
Pros
free training
all good managment were owosome co workerswas good work experience was good , very fair supportively enjoyable part was to me new job . hardest part was to me that i can do better for me and my company , for my satisfiction , i learnt so much new things from my superior and co workers
Pros
no
Cons
no
all good managment were owosome co workerswas good work experience was good , very fair supportively enjoyable part was to me new job . hardest part was to me that i can do better for me and my company , for my satisfiction , i learnt so much new things from my superior and co workers
Pros
yes
Cons
no
everuthing is good. FDO works on these perameters :-
1). walk in sale
2). Data pack sale
3). Customer dealing and service
4). Retention
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