Idea Cellular Ltd
4.1 out of 5 stars.
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Idea Cellular Ltd Employee Reviews for Front Desk Agent

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This is the great experience with Idea cellular.The store manager and other staff member are very helpful ,calm and co-operative.It is nice place to work and learn many new things.They celebrate all the festivals and celebrate cultural events and birthdays.Overall my experince is very nice with Idea.
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Atmosphere is always stress fulll Sallary is not given in time Timing so much long I am not satisefied with an idea cellular During a traning time it was very nice
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Staff is very supporting, not very harder job, but daily facing new type customer his good or bad both types. Salary not good against residence area.
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Worked for around 1 year and its overall good organization ... Some pressure are there in all works but overall the experience at idea cellular Ltd is good
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Good company with nice and qualified staffs. The senior staffs knows how to train their beginners to achieve targets easily. I think the only issue is now every telecom companies are going on a tight situation. So this company also starts giving more pressure to employees now.
Pros
good and qualified trainers, good team
Cons
need to improve salaries for sales oriented staffs
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On that job l attended the customers whose were taking a new postpaid connection or any recharge or solve the queries related to their network and i was trying to solve the problems of the customers that they​became satisfied from my services.
Pros
Free lunches, Prizes for good performance
Cons
Not any cons
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management and work place is too good.. But timings are not matching I enjoy my job very much..And the staff there will also be there to support me.My manager is the Best
Pros
Free lunch
Cons
Long hours
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in idea typical day was saturday because every saturday i have to submit and check the overall record of the past week. here i learned how to do deal with public how to handle them and how i convienced them for the solution. management of our branch was not good its ok ok
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Idea is a very good opportunity for us because we are fresher in telecom sector there is good environment for employees and all are seniors is much more helpfull
Pros
free training
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all good managment were owosome co workerswas good work experience was good , very fair supportively enjoyable part was to me new job . hardest part was to me that i can do better for me and my company , for my satisfiction , i learnt so much new things from my superior and co workers
Pros
no
Cons
no
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all good managment were owosome co workerswas good work experience was good , very fair supportively enjoyable part was to me new job . hardest part was to me that i can do better for me and my company , for my satisfiction , i learnt so much new things from my superior and co workers
Pros
yes
Cons
no
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Every things was fine. I have learned many things like quality of service. Management was good. my co-workers are very helpful and always ready to help. In rear cases customers not ready to accept their faults. Customers appreciate our services.
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everuthing is good. FDO works on these perameters :- 1). walk in sale 2). Data pack sale 3). Customer dealing and service 4). Retention
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