Idea Cellular Ltd
4.1 out of 5 stars.
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Idea Cellular Ltd Employee Reviews for Front Desk Manager

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3.6Pay & Benefits

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Found 6 reviews matching the searchSee all 1,381 reviews
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Respectively work place

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I have 5 year work experience in idea cellular Ltd as Front desk executive. It's great learning and improve my knowledge and communication skill. All team members are supporting me.i like work with idea cellular Ltd.
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Not satisfied with salary and their is no job security

There is no instant response from respected team for example if there is a issue regarding network and network team will be able to provide the need of the customer
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Workplace

I learned many things in Idea Cellular Ltd. like how to handle customers, providing good services The hardest part of my job is, I don't care why you're late. you still have detention. The most enjoyable part of my job is when we goes zonal office for training one day in every month. Am learn something new and having fun.

Pros

Good communication skills

Cons

Long timing job
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Good place to work with

Direct contacts with clients. need to be little bold to handle the issues and concerns and requirements of the clients. management skills are improved while working in such company. Friendly people management.
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Job was always challenging because it was directly engaged with customers, finding solutions to their problems and quiries

The job in idea cellular ltd was always fun and challenging. I was able to learn how to handle different type of customers and how to come up with solutions. This profile teaches me how to become good in customer service
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Production Target everyday & playing chess,carrom and Table tennis on break

1) NA2) Hows Telecoms works, call routing, prepaid & postpaid SIM card Activation Flow, Life Cycle of Telecoms3) Good management4) Helpful employees5) Call routing flow6) Handling customer in polite manner with customer satisfaction

Pros

na

Cons

medical benefits including family
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Overall rating

4.1

Based on 1,381 reviews
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22

Ratings by category

3.8Work/Life Balance
3.6Salary/Benefits
3.8Job Security/Advancement
3.8Management
3.9Culture

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