IKS Health

IKS Health Employee Review

Working from home

Customer Service Representative (Former Employee) - Burr Ridge, IL - May 5, 2022

The job was nice because after working there for three months we started working from home. The customer service position got so bad because you take the incoming calls and handle the complaints but nothing get resolved afterwards. So next month and the month after and the month after you have the same patient calling you back about the same issue that still has not been resolved. Now you have to think of lies to tell the customer as to why the issue isn't fixed a year later. It started to be so stressful and it wasn't worth being yelled at anymore.

Pros

Easy work

Cons

They don't take care of the issues.

Ratings by category

5.0 out of 5 stars for Work/Life Balance

4.0 out of 5 stars for Salary/Benefits

2.0 out of 5 stars for Job security/advancement

3.0 out of 5 stars for Management

3.0 out of 5 stars for Culture

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Customer Service Executive (Former Employee) - Hyderabad - March 18, 2017

It is a Good organization. Great work environment. Pretty good management. they give priority to employee welfare and satisfaction. HRs are very helpful and do very rapid issue resolving.

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good

CDS (Former Employee) - mumbai - September 20, 2023

overall experience very good. multiple things to learn. Pay is less but justifies for freshers. best company to work with very smooth processes and training is the best

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Productive and educative experience with vast knowledge of the associated field

Medical Scribe/Medical Assistant (Former Employee) - Airoli, Navi Mumbai, Maharashtra - September 17, 2023

My days as a Medical Scribe were a whirlwind of learning and growth. A typical day involved shadowing physicians, meticulously recording patient data, and managing electronic health records. The management was supportive, and the workplace culture was collaborative and enjoyable. The hardest part was the high-stress situations, but the exposure to diverse medical cases made it rewarding. This experience taught me precision, adaptability, and teamwork, laying a solid foundation for my future in the medical field.

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