IKS Health Employee Reviews

overall experience very good. multiple things to learn. Pay is less but justifies for freshers. best company to work with very smooth processes and training is the best

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Productive workplace

Clinical Associate (Former Employee) - Mumbai, Maharashtra - December 14, 2022

Good company to start career in. But work life balance is a tradeoff. So, it's good for single people at the start of their careers. There is fixed tenute of promotions with 10% hike at each level.

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Insights into IKS Health

Based on 38 survey responses

What people like

Feeling of personal appreciation
Ability to meet personal goals
Ability to learn new things

Areas for improvement

Fair pay for job
General feeling of work happiness
Energizing work tasks

Fun work place with aged people

Revenue cycle officer (Current Employee) - United States - December 12, 2022

Don’t feel much growth while working in iks and feel like more of stagnant life and monotonous life, no work/life balance before of night shift but easy for them who want to do that work as it has the comfort zone.

Pros

Pick and drop service, good infrastructure

Cons

Micro management, short breaks

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Good

Account Receivable (Current Employee) - Airoli, Navi Mumbai, Maharashtra - November 6, 2022

My experience in iks in day shift is good in billing department but the night shift experience is bad my manger used to do pressure on us for achieving target and they also pressure is for extending shift I used to go home at morning 6am and then come to office at 5 pm it's was my worst experience

Pros

Good experience in day shift in billing department and Day AR

Cons

Bad experience in night shift, they pressure us if target won't achieve and, you have to extend shift

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Good job

CDS (Former Employee) - Mumabi - October 10, 2022

Nice job with good package based on your designation. Mgmt ables was good.Documention and provider nches are6and the position is a good lesson to be done.

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Kind of ok

Clinical Data Analyst (Former Employee) - Mumbai, Maharashtra - October 7, 2022

The company is good .nice work life balance somewhat stressful same as every corporate company.

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Stressful, non supportive work culture

Clinical Documentation Specialist (Former Employee) - Mumbai, Maharashtra - October 4, 2022

Stressful work.Inefficient team managers.Senseless HR.Ignorant management.That's all the things that makes IKS super pathetic to work.Only thing good with me was, I had super good colleagues who later became my best friends. Which suffice the negatives, but resigning IKS was best decision I took.

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Bad

US Healthcare (Former Employee) - Hyderabad, Telangana - September 23, 2022

Worst company worst service worst management no growth less salary bad hr policy unnecessary salary cut without notify don't work there every month they cut salary

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Ok place to work

Customer Service Representative (Current Employee) - Coppell, TX - September 11, 2022

It’s an okay company but the pay is low. That is why the turnover rate is so high. If it wasn’t for that, it would be a great company to work fire. The job is easy which makes the job tolerable.

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nice company to work with

Medicine (Former Employee) - Mumbai, Maharashtra - August 27, 2022

its my plesure that i got an opportunity to work with iks, totally diffrent journey from a practicing doctor to medical writer. i must say if anyone wanna gain good knowlage about US health culture IKS is the best platform to work and grow.thanks

Pros

good learning opportunity

Cons

sometimes become lengthy

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Only about the money

Customer Service Representative (Former Employee) - Burr Ridge, IL - June 22, 2022

Poor organization, most of the work is done in India which hinders your ability to complete your work. Having to lie to customers when issues are not being resolved.

Pros

Fun office environment

Cons

More like a collection agency

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Nice

Medical Scribe (Current Employee) - New York State - June 20, 2022

Cool place to work at. Not much work pressure, however if you are good in what you do, you'll be expected to work more than the people who are not willing to provide quality.

Pros

Wfh

Cons

Calling back to office

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Working from home

Customer Service Representative (Former Employee) - Burr Ridge, IL - May 5, 2022

The job was nice because after working there for three months we started working from home. The customer service position got so bad because you take the incoming calls and handle the complaints but nothing get resolved afterwards. So next month and the month after and the month after you have the same patient calling you back about the same issue that still has not been resolved. Now you have to think of lies to tell the customer as to why the issue isn't fixed a year later. It started to be so stressful and it wasn't worth being yelled at anymore.

Pros

Easy work

Cons

They don't take care of the issues.

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Nice place to learn

Payment posting (Former Employee) - Hyderabad, Telangana - March 24, 2022

Career Growth is too slow . management should change some policies like .they should pay salary on time if there is weekend or holiday ....it should be on 1st of every month if there is Sunday or holiday they should pay one day prior like 31st

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Good for starting your career in non-clinical field

Clinical Documentation Specialist (Current Employee) - Airoli Navi Mumbai - March 20, 2022

It has been a good experience overall. Good for starting career in non-clinical field. Workflow might be hectic initially, but with time one can get accustomed with it.

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It's kind of mixed place to work

Virtual scribe (Current Employee) - Mumbai, Maharashtra - March 11, 2022

The company really gives attractive package at the cost of your personal time. If you have time management you can definitely get done earlier or on time but that depends on your supervisor. Moreover the worst dept here is the management and IT. These two people have nothing to do just trouble every one around. Everything will be going smooth and suddenly they come up with some really not required impractical things and will terminate you if you don't accept. That's very unfair and wrong.

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Balanced Work and lifestyle

AR Caller (Former Employee) - Hyderabad, Telangana - February 26, 2022

Want a career in healthcare then it's a best place to start career because the training is very intense and fun. But salary package is very low compared to the work.

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Toxic, stressful, unethical and absolutely UNPROFESSIONAL.

Clinical Documentation Specialist (Former Employee) - Navi Mumbai, Maharashtra - February 22, 2022

Horrible, stressful and WORST company to work with. No work life balance and payscale not as per mentioned or discussed, always uninformed deductions.

Pros

None

Cons

Long hours, unhelpful and uncooperative seniors, salary not even close to the disclosed amount.

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Stressful Environment

Clinical Associate (Former Employee) - Airoli, Navi Mumbai, Maharashtra - February 20, 2022

Good place for early Start of carrier in non clinical filed.Less growth in terms of salary within company..Advice to ManagementCompany is growing in retail post audit. Need to more focus on compensations & employee benefits.

Pros

nothing sat sund off are pros only

Cons

Extra Hours of working stressful Environment biased Management

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Good but time taking

Clinical Documentation Specialist (Current Employee) - Work from home - February 9, 2022

U have to rely on ur internet connectivity a lot. Good pay initially the amount of time but slowly the work load increases and u can't grow a lot in the company

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Flexible, ok benefits

Customer Service Representative II (Current Employee) - Burr Ridge, IL - January 27, 2022

Good Company, depending on what account you are on patients can be very rude. High call volume management is ok feel how the billing system works is trash and will cut back a lot of calls.

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