Intelenet Global Services
3.8 out of 5 stars.
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Intelenet Global Services Employee Reviews for Customer Care Specialist

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3.6Work-Life Balance

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Found 38 reviews matching the searchSee all 1,268 reviews
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It's a good company to start up with

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The most useful review selected by Indeed
Always been awesome working with this organization was very happy with the staff and the managers and the interview process was very easy helpful hrs.
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Very bad management

Worst culture.team leaders behave very rudely.mostly higher level employees are uneducated and acts weird .wont get a good pay for your work .There won’t be job security as they will hire us for dome process and jus after training if they don’t have enough projects they will send employees out of the company without paying any salary.We may have to hear uncivilised attitude of many team leaders.

Pros

Free lunch

Cons

Tedious work
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Good

Nice job, great working environment. Teamwork is the best thing about this company. TL, Managers are very supportive in this company. You will get incentives on the extra lead you make.
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A fun place to learn about customer service and be good at your job

Intelenet Global Services is a fun place to learn about customer service and be good at your job. Worked in Expedia process and learnt alot of things management helped a lot in getting trained at job from best of the trainers.
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Good workplace

Working enviroment is great safty is also at its best for women part time jobs are also offered for girls working shift is also great the gestures of management is also vey supportive
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its a good place to work with lost of extra activities

the typical day is there was a fiber cut so system were not working for the whole day , i learned how handle the high rate customer with politeness and smile, also how to work in a pressurable condition. management was good and workplace is culture is very nice because you can easily access to any superior for your problem and the will help you. the hardest part of the job is demanding customer. The most enjoyable part of the job was the activities on the floor to make the work so enjoyble and stress free.

Pros

good salary with on e time meal

Cons

no overtime
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Working Culture very good

This is a very good company to start your carrier and take your carrier at a high level. The working environment at this place is very loveable. Amazing culture, great benefits, great pay, good opportunity to learn Salesforce and awesome people and management.
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Great place to work

The company is very good and the pick up drop service is alsi available so everything is fine and there is no any issue regarding salary so that is very imp
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Environment is good

Good environment To learn something new but work pressure is high Female only day shifts Privacy place There is no disturbance in work very peaceful work place

Pros

Na

Cons

Na
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Was great working environment, have lot of fun while talking to customers.

The first thing I had learned from Intelnet is communication skills and professionalism. In addition, workplace culture was great as most of the employees were of my age. However, working environment was stressful because, as a employee our target was minimum 150 calls per day and we have being allotted 144 seconds per call.

Pros

Office parties and modern atmosphere

Cons

Too much stress and long hours.
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good experince

Typical part of the company thay don't manage theyar break.no good management is here.no enjoyed in this company. I lern that how to talk customers and many more product I know
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T.L And Maneger Are so helpful

My TL name is Bhim Bahadur and My Floor Maneger name is Arshdeep Sandhu in Data/Networking process and data/networking process move to the noida we all cce r move to Delhi postpaid our floor maneger was varun sir. He also helpful when I have Emergency leave he was approved as soon as possible

Pros

Free lunch, Gym

Cons

Na
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group achievement

Overall process was good but some disadvantage also there like shift timing, handling people's like a robot. Overall it was a good work place. Team Leaders are very difficult to judge.

Pros

birthday celebrations

Cons

long hours
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Nice place

Intelenet global services private limited Is good place for career in my life,but company has ramp down,company is shifted at Kolkata,so I have submitted for resume
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Challenging but fun work environment.

Their services are BPO related. It was my first job and i had fun during the training period. For me it was a good experience meeting different people and making some friends. Overall the job profile is just like any other customer care job. The workspace is good with proper infrastructure and good management. Glad to have spent my time there. :)

Pros

free coffee and tea. lol

Cons

no open windows due to fully centralised AC.
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Good Opportunity

Good opportunity to work with the seniors and came to know the new things, new software,.. Eco-Friendly environment. Colleagues are good and helpful..

Pros

Free Lunch

Cons

Long Hours
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Management

This is nothing but the finance, marketing, production, operation and human resource departments. And it is a manager who can manage the management in an organization. Management is an organized purposeful activity involving planning, organizing, staffing, directing and controlling human efforts.

Pros

Nothing

Cons

Nothing
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Fun place and people

Only salary is very low and very high pressure and also not good management team , and very less operchunity is there and surrounding is better people are only salary issue
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Fun working

Its was good to work with intelenet globle service There employees and senior are really supportive Atmosphere is also so good facilities and all other things is really so good
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Good Place to work

Its a good place to work and learn. However the chances of growth is little lesser. Its my personal opinion. The management is very co-operative and helpful

Pros

Free Meal

Cons

Lesser chance to grow
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Productive and fun workplace

It was a good experience working with Intelenet Global Services pvt ltd. The team was supportive and friendly. It was an awesome experience working with them.

Pros

Free meal

Cons

Long hours
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Overall rating

3.8

Based on 1,268 reviews
5
383
4
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81

Ratings by category

3.6Work/Life Balance
3.2Salary/Benefits
3.5Job Security/Advancement
3.4Management
3.6Culture

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