Intelenet Global Services
3.8 out of 5 stars.
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Intelenet Global Services Employee Reviews for Customer Service Representative

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Job Title
Customer Service Representative221 reviews
Location
India221 reviews

Ratings by category

3.6Work-Life Balance

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Found 221 reviews matching the searchSee all 1,290 reviews
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Good for freshers

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The most useful review selected by Indeed
I feel very happy working at IndeedThe culture is very positive and transparent and everyone is open to new ideas and suggestionsThere are lots of opportunities for growth at IndeedTeams at Indeed generally enjoy a lot of autonomy and freedom to choose what they want to work on
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Fun place to work

Good management they will understand your situation and wont put pressure work related. Decent salary for the work you do and there is always overtime if you want to make some extra buck
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Intelenet Global Services insights

Based on 38 survey responses
What people like
  • Supportive environment
  • Feeling of personal appreciation
  • Clear sense of purpose

It was a realy chalanging job of my lyfe. I learned about how to achive the gole in a team

Whan I joined this job I thought that it may be very deficalt to work in the rotating shiftBut aftar completin hi my treaning the knowledge about product was on finger My superiors always motivate us For hard workand we try always to give best from our side in my lifePunchuality was the assential element of my life .that was realy appreceated many time from the cenears side.i never tack unplaned live dureing my working dayMy manager always told that you are the best and honest employ in my teem
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Both

Too much work with low pay. They used to employee Id that we can't go home without completing their targets. Which was very exhausting. Shouting and uncomfortable environment to work.

Pros

Nothing

Cons

unnecessary extending working hours
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Best workplace, nice company work nature

Internet global services it is most popular company in telecommunications.Employee is very good.Companies rules and regulations are very nice.I have 1 years worked in icici cc process.I like intelnet global services pvt ltd.

Pros

Free travelling

Cons

None
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Good

Work culture good. . quality measured in work.. sensitivity work..give me encouraged..learn many things.. input give to others..job satisfaction ... Supervisor supportive.

Pros

No

Cons

Yes
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Good canteen goodfum activities

It was a great to work with intelenet. Good work environment. Good training & quality department.There was great HR Team & good security for employees. I would like to work again with same company.

Pros

Free time in activities & canteen

Cons

No long working hrs
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Worst place to work

No job security, less pay, arrogant security guards behave like the police. salary comes on 1st working day of the month. I got an increment of 150 rupees. it was like a joke.

Pros

Good for freshers

Cons

rude guards, less pay
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Inbound procesa

Learn how the bank working and know all the banking issue along with customer query.Good area for startup and good trained for the same to make a service Better for the client of company
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Stressful, fast paced environment and good incentive

I have worked there for about 8 months. Team leader and management was not good , they had put lots of pressure on employees. They gave good incentives. Overall experience was just okay.

Pros

Good incentive

Cons

Lots of pressure
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Awesome Management and workspace

The office is too good with there management ways and security. Hr department is always ready to help. Better workspace and caffeteria. Transportation services provided.

Pros

Free lunches

Cons

Nothing
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You would have a wonderful time working there only if your TL is worth working along with your cio workers

The management is extremely poor along with the managers . extreme level of politics going on all over while you try to grow with the company. However i felt lucky and had a good time working there because of good team members who supported me along with a good TL
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Productivity

Have to maintain at any cost , working with this company is just to take care of your responsibility nothing else , bias and incomplete management and no support from senior management
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A typical day at work

Very nice company and there all senior gave respect all employe and salary gave perfect date..... but all time senior gave presour for over time........

Pros

Nothing

Cons

Nothing
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Pathetic company

It was pathetic experience which I have got when I was in this organisation. Management was dump level. Full of partiality in this company. No one was co-operative
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Ossum place to work

Ossum place to work and the staff is so supportive best canteen I have ever seen process are to vast huge bpo I have ever seen best place to work in b
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Fun workplace

The company is better for the freshers, who just want to start their life in corporate sector . but in terms of salary the company is little bit low .
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All gud

It was Excellent experience working with Intelenet global Services,Mohali,CHANDIGARH.Thought it was not easy to crack the interview but it went smoothly in my case.Working policy is great.
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Very good exerience

They maintain the infrastructure, atmosphere is good and higher authorities,hr, team leaders,are so friendly.. Very helpful place to developer english language.
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many things to learn but not fun activity

Working with intelenet was a great experience here lots of things to learn for beginner, work environment was very professional managemnt was good, working culture decent, break was hardest part of job,
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nice place to work as a banker

Typically in a day as many challenges and working as a csa for 18 months was THE GREAT EXPERIENCE with Intelenet global services and my client was Axis bank.
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Overall rating

Based on 1,290 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.6 out of 5 stars for Culture

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