4.1 out of 5 stars.
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ITC Hotels Employee Reviews

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India243 reviews

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3.7Work-Life Balance

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Working over there by time i have enhanced my abilities

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ITC hotels is well known for its hospitality and the service of satisfaction and there is always a lot more to learn with the most helpful and amazing management
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Pros and coins

I like working here , all the staffs and managers are very friendly , working hours are also good and cafeteria foods , oh my god …delicious food items If there is any coins then I would like to say , here the main problem is man power , less staffs , that’s why sometimes we have to go other outlasts to help them
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Not a good place to work in

Never have I ever worked in such an unhealthy working environment. I cannot believe this hotel being one of the top most 5 star hotel would turn out to be a disaster. The employees are being treated as servants. Very much an unprofessional workplace.
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Duty timing

The duty timing is 12 hours sellary is so less staff food is so bad no benifit for staff management is so bad . Food is not fresh no hygiene in guest food management is so bad staff doing work like panishmet types no no body happy i request to itc hotel management please check every itc hotels properly meet directly to staff




Long hour's
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Houskepeeing supervisor

I started my careers in hospitality industry, almost 9 year of experience in the field & I learned so many new . ... Stap by stap i growth my careers because of itc
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Insights into ITC Hotels

Based on 40 survey responses
What people like
  • Energizing work tasks
  • Sense of belonging
  • Ability to learn new things

Best place to work

Working at Itc is a wonderfull, understanding atmosphere and good team support6 to 8 offs a monthFlexible work timingsTeam day outsEmplyoyee activites etc
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Very good

Fo, hk and fp department is friendly. Work shift is too long in f&b. Banquet has very bad work culture associates don't work they only make traines work
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Best place

Best place to start the career and grow with. The amount of creative freedom i was given was tremendous. My skills have improved drastically and i gained huge knowledge.
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Top notch organization

I started my entry level experience with this company and I have learn all the basic here only. the procedure & working scenario I found here it is very much fantastic I feel. I want to work with this company for a long time in life. And I want to be a part of this for longer


Free meals during shift


Nothing like this
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Very good but long hour work no personal life enjoy . only work and work and some politics are there..and less stipend in my intership training period.
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Over all good

Good place to work specially during initial phase of your carrier ...As a employer, ITC take care of their associate...You will get to learn many things
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Great working atmosphere, you're challenged to perform and to deliver your best. They use all the latest techs to provide top-class services to their guests.
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ITC is basically going down and everything is getting degraded with time...

Who so ever is reading this, if you think that you are a product to work in 5 Star hotel don't join Maurya and if you join you will spoil your self. The brand name looks very good from outside but inside it's not even 3 star. I've seen the cheap resorts in Jim Corbett or anywhere else providing way better service than ITC Maurya...On the top of everything this management has ZERO Appreciation for good work...
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good place to work

good place to work with friendly staff, food is provided for the shifts worked. also there are bunkers for staff to stay in late night shifts. overall a good place to learn and work
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Worst Place to work

Long working hours. No time limit, for new joiners they will put more and more work pressure. Groupism. Takes alot to settle down in that environment. No professionalism at all


No pros at all


Everything seems to be worst
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As a place, workplace is good

Working place peoples are not good.Not everyone, some people are very good,Some people are showing he/she behaviour so bad , I didn't think everyone is a man.
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I enjoyed working at ITC hotel fortune inn and i have gained lot of experience at their staff was so encouraging and helpful

The only thing i was concerned is about the week off not given on time apart from that everything was nice and staff was so helpful and manager was so encouraging and helpful to gained knowledge


Free lunch breakfast and dinner plus Locker room allocated to each and every staff


Week off probelm
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Good Place to Work

It's Good Place to Work. But You can't get Career Growth. Other than that It's a Good Place for work. best Hotel of the City. Lots of things to learn.
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Balanced environment and given importance to workers

Its been a month and the facilities we get for our working is very good. The food we get from cafteria is too good. Its a must work hotel for the hoteliers to know what a 5 star plus hotel really means


Importance for staffs is good


Busy times have to work about 13 to 14hrs
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I really enjoyed working.itc is a very good company.I would love to work again.ITC is a very good company for employees.I got to learn a lot.Also I met new friends.
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Fun place

Great working environment. No stopping in creating new things... Sometimes learning at every point was a part to be cherish. All over a fair wrking experience.
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Overall rating

Based on 250 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.9 out of 5 stars for Job security/advancement
3.8 out of 5 stars for Management
3.9 out of 5 stars for Culture

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