ITC Limited
4.1 out of 5 stars.
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ITC Limited Employee Reviews for Customer Service Representative

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- Machines coverage and operations planning. - Dispatches of FG planning as per customer priorities. - Management has given leverage to learn new things and flexibility to think and present new options in getting the job done.
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As a retailer its a good experience to work with the colleagues and customer to fulfil their needs. Hardest part of job to stand for the whole day but it makes me more responsible and disciplined professional.
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Retail sector is the most challenging sector in today's business environment. It was fun to be part of it under ITC Ltd. Most of the skills can be well learnt when you indulge yourself in retail sales. Leadership skills, managerial skills, Customer relationship management skills etc are part of it. Overall retail sector has lots to offer over period of time. Learning here is a never ending process.
Pros
Various Skill development with good environment and salary perks
Cons
Long hour of work
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Overall nice, I used to work as a customer service associate I learned how to make use of resources with the help of staff members, store operations Hardest part of my job include conflicts between my staff members in absence of store manager i enjoyed lot by setting good examples
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