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KellyOCG
3.5 out of 5 stars.
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KellyOCG

KellyOCG Employee Review
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture

Low morale type of Call center. It was just okay place to work

A typical day at work was to answer calls and enter data and submit warranty work orders and follow up with the customers awaiting their repairs or replacements. Their wasn't much of a team together environment you were just on your own and management was barely available even when needed to take escalated situations and this was probably the hardest part of the job. The most enjoyable part was knowing that this company did offer benefits such as health and 401k.

Pros

Winning equipment, work raffles

Cons

Management always changed

Ratings by category

3.0Work/Life Balance
3.0Salary/Benefits
2.0Job Security/Advancement
1.0Management
2.0Culture
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No growth

No growth and associates are not equally treated, poor management with unskilled managers. No team work , no collaboration, poor work life balance which leads to stress.

Pros

No

Cons

No benefits
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Love the people in KellyOCG, Such supportive managers.

Whenever I need help or any doubt about the work people are always ready to give you the time to make you understand. Leadership are very supportive and friendly too. But the pay is very less as compared to work given.

Pros

Love the environment, people
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Overall rating

3.5

Based on 159 reviews
5
48
4
35
3
36
2
21
1
19

Ratings by category

3.6Work/Life Balance
3.2Salary/Benefits
2.7Job Security/Advancement
3.3Management
3.3Culture
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  • Low morale type of Call center. It was just okay place to work