Kotak Mahindra Bank Employee Reviews for Service Manager
Service Manager8 reviews
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Branch banking operations, Cash Handling ,Business Development, Client Servicing and Team Management Ensuring Well Controlled audit ratings in all internal audits conducted at the branch and complying on all Operations health documents like Compliance certificate . Managing timely and accurate preparation of all returns . Ensuring all branch staffs are fully aware of all the policies and procedures issued in relation to KYC and Money laundering prevention. Complying with all policies and procedures on an ongoing basis and any suspicious transaction must immediately be reported to the concerned department sure all branch processes are followed as per laid down guidelines. Motivating and guiding a team of front-office staff. Preparing MIS reports and complying to all operations health documents. Premises management in areas of merchandising, housekeeping as well as store management.
Recognation from higher management
Sales & service support for disbursement and renewal of working capital facilities for existing and new customers in the Mid market & corporate segment. Credit facility documentation, account opening and ensure compliance of regulatory requirements on New to Bank facility disbursements and renewal. Monitoring compliance and audit for existing customer accounts and adherence to asset funding regulations & bank policy and RBI guidelines. Ensuring client satisfaction by close interaction with the clients and co-ordination within the organization, structuring the product offering to suit client needs. Co-ordinations with Trade Finance Team for issuance of Letters of Credit, Bank Guarantee, Buyer's Credit arrangement & to facilitate FOREX transactions. Ensure overall co-ordination with RMs on handling client service issues, monitoring & renewal.
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