Maersk Employee Reviews for Customer Service Representative
Customer Service Representative29 reviews
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Maersk is very value oriented company which gives knowledge about shipping industry which helped me to learn more about the company along with my personality development by giving opportunity to participate in projects.
I am very thankful to my previous workplace, because I have learnt lot of things from there, I was getting more knowledge from Maersk, even I didn't have any process knowledge, but there are many work such a like systemics, & I faced lot of concern & problems when I was working in Maersk, recently I was getting news that many employees terminated from maersk, so I think there are no job Security, it has like call center work place, so I am not recommend to anyone to work there.
Core Competency - Customer Service Support - Query / Complaint Resolution - Quality Service - Buying / Purchase - Sales -Team Management - Leading & Motivating -Training& Development - Operations Management -Inter-Departmental Coordination -Discipline & Norm Adherence
An atmosphere at workplace is good and can work normally. I have learned a lot with this company has got an opportunity to work for two clusters which is which was Australia & South Africa. Management and co-workers are good in nature and supportive.
-Handling new business, handling customer queries -Handling cashier counter -Entrusting investigation accordingly, maintaining TAT of investigation and maintaining data of declinature of individuals. -Raising requirements during assessing claims -Handling queries from customer, branch and investigators. -Follow up with branches as well as with customers to get requirements to process the claims.
All is good in my organisation. All the employees / co-staffs are co-operative. Every one here is having a positive attitude. My organisation has helped me alot to gain more and more knowledge. Enjoyable part is to get to learn new things. Each day gives some learnings to me which is very helpful.