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Mahindra & Mahindra Ltd
4.2 out of 5 stars.
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Mahindra & Mahindra Ltd Employee Reviews for Customer Care Manager

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3.9Work-Life Balance

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Found 7 reviews matching the searchSee all 1,188 reviews
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Mahindra Truck and Bus Division is a very unstable department, less on practicality and more focused only on theoretical reports

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Mahindra Truck and Bus Division is a very unstable department, less on practicality and more focused only on theoretical reports. Very much stressful and many of unproductive work happens. But as a new Division / Department of Mahindra & Mahindra Ltd, Truck and Bus division Service and Spares are doing well and giving fight to competition.
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Great

Excellent company freedom to work Great learning best HR Recognition friendly atmosphere If you work you grow definetly Standard organisation Best place
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Productive work Place

Very Good Place to work, very competetive, very supportive boss, just the right place to show our talent and thinkability, I aspire to come back again in mahindra
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good place to start your career

You can learn a lot in your First company as I joined there as GET in Aug 2008 so got induction of around 6 months at various plants of mahindra and mahindra which is very much beneficial for start off the career and also gives you hands on experience to understand the concepts in a better way.

Pros

emphasis more on training's and create leaders

Cons

extensive hours and lack of proper DMS
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Supporting Customer and Network to meet expected results

Enhancing customer experience through innovation , Process designing , process deployment , sustenance checks . Front line ( Car care and customer care) team empowerment and skill enhancement with capability building . Exploring avenues of service business revenue generations . Customer Retention and Acquisition program . Service Market Share enhancement Keeping network motivated and charged to deliver the best in ever challenging business environment .
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Customer care manager

Perception based company. other Benefits are good. Travel policy is not upto the mark in comparison to competition co.
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Work place with lot of empowement at emplyee level and approachable management

Good overall environment which encourages your to improvise and innovate, take initiatives Management is quite open and approachable. Flexi working is also a good initiative
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Overall rating

4.2

Based on 1,188 reviews
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496
4
468
3
173
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41
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10

Ratings by category

3.9Work/Life Balance
3.7Salary/Benefits
3.9Job Security/Advancement
3.9Management
4.0Culture

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