4.2 out of 5 stars.
Write a review

Microsoft Employee Reviews for Support Engineer

Review this company
Job Title
Support Engineer39 reviews
India39 reviews

Ratings by category

3.9Work-Life Balance

Sort by

Found 39 reviews matching the searchSee all 7,717 reviews

I don't recommend joining CSS is good career move. Don't ruin your career joining CSS if you come from development background.

Indeed Featured review

The most useful review selected by Indeed
best for short term, i mean 1-2 years as it becomes difficult to get out of this support profile either within Microsoft or outside Microsoft.Perhaps you could join and plan to move sooner.


There are numerous pros in terms of health benefit, cafeteria, insurance, goodies etc.


CSS -Support profile
Was this review helpful?

Good for Full-time

I joined as a vendor/contract/CSG employee, and tried to convert to a full time position in Microsoft. The ecosystem designed for a vendor/contract/CSG employee is demotivating and you will be treated like an outsider. Unless you are really capable and willing to put extreme efforts to convert to a full time position, do not put your time here. Conversion process is very political and confidential, and in spite of good efforts you may not get a conversion because of budgeting. I prefer to work on real client projects and that helps with a better skill gain, in MSFT you may end up just troubleshooting in your lab environments and your customers will not listen to your solutions.


Rapid Skill Gain


Was this review helpful?

Microsoft insights

Based on 15 survey responses
What people like
  • Inclusive work environment
  • Time and location flexibility
Areas for improvement
  • Overall satisfaction
  • General feeling of work happiness
  • Fair pay for job

Was worth working with .

Was worth working with.helped me shape up my career has a class of it's own.its been an honor working with one of the top technical experts in the industry.
Was this review helpful?


Microsoft India Private Limited is a subsidiary of American software company Microsoft Corporation, headquartered in Hyderabad, India. The company first entered the Indian market in 1990.
Was this review helpful?

Productive and fun workplace

Productive and fun workplace - global technical support center - a place where every individual loves to be. The facilities and people around are awesome!
Was this review helpful?

Rate your recent company

Share your experience to help others

Best place to learn

Generally, I had a busy day at the office but the work environment is very supportive. You will get an opportunity to work with some of the best minds in the world.
Was this review helpful?

An awesome place to work

Microsoft is really an awesome place to work. If someone like competitive work environment with deep learning of the technology, this is the place. Apart from that, Microsoft takes very good care for its employees with flex work timings, free foods & snacks, games (indoor/outdoor), approachable managers and the best transport facilities.


All the facilities and animities stated avobe.


Extra caution to be taken while hiring vendors and from service based companies.
Was this review helpful?

Exciting and thrill

I spent my good as well as bad time with Microsoft and learned a lot over a very short period of time. It was very challenging and dealt with so many different things day to day. Thanks to Microsoft
Was this review helpful?

Productive work environment

The work culture allows you to grow your technical skills. You learn from your peers. Management is supportive during any crisis. the most enjoyable part was to work with fortune 500 clients
Was this review helpful?

Active directory Support engineer

It was a great Experience working in Microsoft. Working in US shift was challenging however it was quite interesting and Knowledge oriented. Used to get new cases to solve daily.


free lunch


Night Shift
Was this review helpful?

Microsoft Summary

Microsoft is an MNC where deep-learning of technologies comes automatically due to the very challenging nature of assignments handled. It has excellent training and certification programmes. It has great internal resources for employee-reference to help make calculated decisions while on job.


Great work satisfaction
Was this review helpful?

Exposure to new and different technology: Friendly environment.

Best place to work with friendly environment. Exposure to new and different technology. Management and team bonding is amazing. Culture of work is very fascinating and also help us in maintaing good work life balance. Best enjoyable part on job is cultural fest food fest team outing promotion and festive winners. feels like our second home.


Exposure to new and different technology


not yet figured out any..
Was this review helpful?

Eager to bring something new to the table

Review acknowledge your surroundings, daily tasks including deliverables, approvals, and people. Jump in to see what next can we do by keeping the technological advancements in mind. Keep a tab of your organizations business goals.
Was this review helpful?

Growing and research

Learning Platform, Task oriented, Risk and skill establishment, good salary, flexible shifts,and excellent transportation, management and skilled administration
Was this review helpful?

Indeed the best place to work.

- Enjoyed & learned much while working there. - Every day was a new challenge to know and learn about new technologies. - Management was great, understanding and helpful. - Work culture was very much employee friendly. - Didn't see any hard part while working for MS. - Each and every day was an enjoyable part.
Was this review helpful?

Fully loaded with work

Work with latest technologies release from Microsoft and interact with architects and product managers on new developments coming up. You can definitely enjoy the work culture and facilities provided by the company.
Was this review helpful?

Productive and fun place to work

The best place to start the career where one gets to work with the brightest minds of the world on the cool products with the best benefits that anyone would dream
Was this review helpful?

Handle with Care

Night shifts are crazy although there is food and everything fair opportunities to grow Nigh shifts causes issues in work life balance Mentorship/coaching programs help build the career
Was this review helpful?

Lots of opportunity to learn

Lots of opportunity to learn and grow in it industry. Can easily learn new technologies like EXO, mailflow, sfb, sharepoint, identity management and adfs.
Was this review helpful?

Microsoft is one of the best company i have worked in my tenure

All day were fun to work at Microsoft, every day was a new learning experience, Management was very supportive and always lead to your growth. Work culture is excellent, the hardest part was night shift and most enjoyable part was to be privileged to work with Microsoft
Was this review helpful?

What do I say

Fun, learn, earn and respect for the work you do here. Excellent employee benefit policies, work life balance, job security what should i say further. excellent people managers, always helping team leads and hr too, everything was perfect and so much to do.
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Microsoft. Our community is ready to answer.Ask a Question

Overall rating

Based on 7,717 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
4.1 out of 5 stars for Salary/Benefits
3.5 out of 5 stars for Job Security/Advancement
3.6 out of 5 stars for Management
4.0 out of 5 stars for Culture

Compare Microsoft with

  • Companies
  • Microsoft
  • Employee Reviews
  • Support Engineer