They make you feel like they need people to work, and within one month, you're scheduled for one shift a week which ends up a four hours shift because halfway through your seven hours scheduled shift, the supervisor calls to say things are slow and they're overstaffed so log out early.

Pros

Remote work

Cons

Four hours shift a week

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easy job but no hours

Customer Service Representative (Current Employee) - Canada - March 30, 2023

this make this job sound so great with the hours you can get and the fact you can pick up extra shifts through trade board however good luck actually being able to grab a shift before its taken within seconds, also you will rely on trade board for shifts as they give you 1-2 shifts per week unless you are a supervisor. the pay is okay for the work and it is extremely easy however you want outbound shifts only because inbound you get 'sent home; after 3 hours because it isn't busy enough, Only a good job if you don't need money for actual bills, student.

Pros

easy

Cons

no shifts

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Easy and unstressful job with friendly coworkers

Customer Service Representative (Former Employee) - Toronto, ON - February 28, 2023

A good place to work. You can trade shifts online with coworkers and ask for time off if it's ahead of time. If they schedule you on a holiday, you can ask someone to take it or work it (up to you).

Pros

Not difficult to learn

Cons

No benefits

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Great place to work

Customer Relationship Agent (Former Employee) - Toronto, ON - February 16, 2023

Great place to work, not stressful, management is good, you'll have to work both inbound and outbound but mostly outbound which is not hard. Over all I liked it.sometimes they ask to log off earlier, but for me it wasn't an issue.

Pros

training, relaxed

Cons

having to log off earlier

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Fast paced but flexible

Call Centre Representative (Former Employee) - Remote - January 4, 2023

Work is really flexible. You have to provide your availability and they will schedule based on this. Some weeks it can get busy and sometimes you might not be scheduled at all in particular during the Summer.

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Nice place to work

Call Centre Agent (Former Employee) - Scarborough, ON - December 28, 2022

Pretty easy job to do, luckily there was no cold calling on outbound. The management was good, they weren't unreasonable and the pay was alright for the job you have to do.

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Nice job

Farmers poultry (Former Employee) - Nigeria - December 7, 2022

Good job and we'll organise and love it pays immediately after you have finished every steps given to. The are good and worth every stars given to them

Pros

Afternoon

Cons

1hour

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Good for students looking for part time hours

Sales Representative (Former Employee) - Ottawa, ON - December 7, 2022

Its a good opportunity and good for those looking for part time hours. It is a great way to learning for a call centre, overall experience was good just needed more stability in hours

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Fine place to work for a while

Customer Service Agent (Former Employee) - Winnipeg, MB - September 13, 2022

Typical call centre work. Long hours and get's busy during spring/summer seasons. Co-workers are easy to speak to and overall positive to communicate with.

Pros

Plenty of hours

Cons

Draining work

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Very Flexible

Call Centre Agent (Former Employee) - Toronto, ON - August 15, 2022

Flexible place to work. Great for students, part-time workers or stay at home parents. No job security though. Pay is okay considering you're working from home but it's not enough to sustain you and your bills.

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good job

Steeles ave West- Sales Associate (Former Employee) - Steeles, ON - July 25, 2022

Canada Goose isn't like anything else. We’ve built something great, something special – an iconic brand with an inspirational and authentic story. Here, opportunities are everywhere – to try something new, to learn, to do meaningful and impactful work, and they’re yours for the taking

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Avoid

Customer Service Representative (Former Employee) - Work from Home - July 23, 2022

Hours are always cut and they lay people off. The work is easy, but that's literally it. It was basically helping mainly elderly people purchase tickets; calls went smoothly 98% of the time, you do need a lot of patience though.

Pros

easy

Cons

layoffs, unstable income

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Decent job

Customer Service Representative (Former Employee) - 2501 Steeles Ave W - June 19, 2022

The job can be very easy or very stressful depending on the customer. You can also have a good amount of shifts for a couple weeks and then it's dry due to no lottery's being held

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Very fun place to work

Sales Associate (Former Employee) - Canada - June 17, 2022

I like to work in this company as it pays good bonuses and work is fun in here. I am actually writing this review to see other companies review . I leareedn a lot in this compaly

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Horrible

Call Centre Representative (Former Employee) - Toronto, ON - June 15, 2022

Horrible place period don’t work rude staff , rude management. Everyone is very disrespectful and under payed. They also cut hours. In the job description they tell you 5 days a week 8 hour shifts and really schedule you for 2 days a week sometimes even less , or when you do have an 8 hour shift they’ll cut your shift in half by telling you to log off early. DONT WORK HERE

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Great for Students who need flexibility

Customer Relations Agent (Former Employee) - Toronto, ON - June 5, 2022

Flexible shifts and an easy to use app for picking up and trading shifts. Can be very busy during some seasons and dry in others. Coworkers can be fun but dont slack off too much or you'll receive an earful. Management is cool in the evening and a lot more strict in the day.

Pros

flexible

Cons

busy, back to back calls

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terrible place to work at

Call Centre Representative (Former Employee) - Toronto, ON - June 1, 2022

Terrible experience. Many seasonal layoffs and things are just overall terrible. No room for improvement and management does not care about you. You are just another number

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Solid Place to Work

Manager (Former Employee) - North York, ON - May 21, 2022

Work in leading the outbound campaigns. In management, a solid place to work and gain experience. Made many great friends and learned a lot of new skills.

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Not enough hours given

Customer Service Representative (Current Employee) - Toronto, ON - April 27, 2022

The typical day at work is receiving or calling people who want to buy tickets for the lottery, not given consistent hours not recommended as a full-time job better as a part-time job.

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Great entry job

Customer Relationship Agent (Current Employee) - Toronto, ON - April 10, 2022

Fine place to working at. He responds quick. I really like how management team helps with schedules. Call volume is alright. Sometimes busy and sometimes not.

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It’s ok. It’s good as a side job.Hours defer depending how busy it is. If it’s really slow, your shift will be cut after 3 hours of working

Call Centre Agent (Current Employee) - Home based - April 8, 2022

It’s good side job! Not a steady pay Job as they do cut shifts! It’s pretty straight forward, you read scripts when answering inbound and doing outbound calls.

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